Award

PKC13564 Auto Attendant System - Support and Managed Services

PERTH & KINROSS COUNCIL

This public procurement record has 1 release in its history.

Award

18 Feb 2026 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

Perth & Kinross Council has completed the procurement process for the contract titled "PKC13564 Auto Attendant System - Support and Managed Services". This contract falls under the services industry category and was finalized through a selective procurement method using a restricted procedure. The contract was awarded on 17th February 2026 to Netcall Technology Limited, with the process covered by the GPA. The procurement was specifically aimed at providing support and managed services for an Auto Attendant System, with Perth, UKM77 being the designated location for delivery.

This contract offers business growth opportunities for companies specialising in telecommunications and managed services. Large-scale businesses, with capabilities to provide technological infrastructure and support services, were particularly suited to the selective procurement process employed here. As the procurement method favoured larger entities, it potentially opens avenues for partnerships or subcontracting for smaller firms keen on entering this market segment. The contract being valued at £53,379 also sets a benchmark for companies looking to calibrate their services accordingly. Engagement in this field aligns well with organisations looking to expand into regional or local authority contracts within the UK.

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Notice Information

Notice Title

PKC13564 Auto Attendant System - Support and Managed Services

Notice Description

Auto Attendant System - Support and Managed Services

Lot Information

Lot 1

Procurement of support and managed services for an Auto Attendant System.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000824066
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549850
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£53,379 Under £100K

Notice Dates

Publication Date
18 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Feb 20266 days ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PERTH & KINROSS COUNCIL
Contact Name
Cammie Watson
Contact Email
cwatson@pkc.gov.uk
Contact Phone
+44 1738475000

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Post Town
Perth
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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