Award

PROC-24-2683 - Call Recording Archiving Solution

SCOTTISH POLICE AUTHORITY

This public procurement record has 1 release in its history.

Summary of the contracting process

The procurement process for the project titled "Call Recording Archiving Solution" was carried out by the Scottish Police Authority based in Dalmarnock, Glasgow. As a central purchasing body, the Authority sought solutions within the Public Order and Safety category, following an open procedure method. This tender is part of a mini competition under the HealthTrust Europe ICT Solutions 2023 ComIT 3, Complete IT 3 Framework, with the solution intended for Police Scotland in Clyde Gateway, Glasgow. The award stage for this contract is complete, having been signed on 26th January 2026, with a contract value of £732,806.15.

This procurement represents a significant opportunity for businesses specialising in ICT solutions, particularly those with expertise in call recording and archiving technologies. Large-scale businesses, such as Insight Direct UK Ltd, have already demonstrated success in this sphere, having been awarded the contract. Enterprises with robust capabilities in IT services and a proven track record in handling public safety projects will find themselves well-positioned to compete in similar tenders, potentially benefiting from new avenues for growth and collaboration with public authorities.

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Notice Title

PROC-24-2683 - Call Recording Archiving Solution

Notice Description

Mini Competition under HealthTrust Europe ICT Solutions 2023 ComIT 3, Complete IT 3 Framework (HTE-011001-011011).

Lot Information

Lot 1

Police Scotland had a requirements for the provision of a Call Recording Archiving Solution. A Mini Competition was carried out under the HealthTrust Europe ICT Solutions 2023 ComIT 3, Complete IT 3 Framework (HTE-011001-011011).

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000825141
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR550629
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50334110 - Telephone network maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£732,806 £500K-£1M

Notice Dates

Publication Date
2 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH POLICE AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G51 1DZ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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