Planning

Crown Estate Scotland - Tenant Survey

CROWN ESTATE SCOTLAND

This public procurement record has 1 release in its history.

Planning

02 Mar 2026 at 00:00

PCS Notice - Website Prior Information Notice
Summary of the contracting process

Crown Estate Scotland is currently in the planning stage for a public procurement process, titled "Tenant Survey," focused on gathering feedback from tenant groups on the Scottish Crown Estate. The industry category is Estate Management, and the location is in the UK, with key operations in the region of Scotland. The survey will align with Crown Estate Scotland's new corporate plan for the period of 2026-2031, with deadlines including a future notice date set for 13th April 2026, and the first survey completion required by August 2026. Buyers are encouraged to submit responses by the 13th of March 2026. The procurement process is categorised under services and is valued at £65,000. The organisation, located in Edinburgh, acts as a central purchasing body, and the contact email is flexibleprocurement@scotland-excel.org.uk.

This tender offers a significant opportunity for businesses involved in surveys and reporting, particularly those with experience in tenant engagement and performance evaluation. Contractors who can demonstrate proficiency in survey development, framing, and reporting against the corporate plan's key performance indicators, such as the targeted increase in customer satisfaction, are likely to thrive. Firms specialising in property, energy and infrastructure, and aquaculture sectors would be well-poised to respond to the consolidated survey requirements over the plan period. Transparency, objectivity, and previous experience in conducting such surveys are crucial attributes; thus, businesses that excel in these areas could leverage this contract for growth and strengthen their presence in the public procurement realm.

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Notice Information

Notice Title

Crown Estate Scotland - Tenant Survey

Notice Description

Crown Estate Scotland (CES) is seeking a contractor to lead the survey and reporting of our tenant groups on the Scottish Crown Estate. CES has been surveying its tenants since 2017, with survey providing important feedback on CES performance, the service we provide and the relationship we have with our tenants

Lot Information

Lot 1

Crown Estate Scotland (CES) is seeking a contractor to lead the survey and reporting of our tenant groups on the Scottish Crown Estate. CES has been surveying its tenants since 2017, with survey providing important feedback on CES performance, the service we provide and the relationship we have with our tenants. There has been a break in survey while we have been developing our new corporate plan, with the last surveys carried out in 2023. This contract will align with our new corporate plan timeframe 2026-2031 with two surveys required - one in the first year of the Corporate Plan, scheduled for August this year (2026). And a second survey in year four of the corporate plan in FY 2029/30. Surveys are of our three main tenant groups - Property, Energy and Infrastructure, and Aquaculture, with reporting against a number of sub-groups under these. Previously different tenant groups were surveyed separately, with a rolling programme of surveys across a three-year cycle. For this contract we will survey all tenant groups together, requiring only one survey and reporting cycle in 2026 and again in 2029/30. Key to this survey will be reporting against the new corporate plan KPI on customer satisfaction 'Customer satisfaction is increased by 10% over the plan period from the 2026 baseline'. Some support will be required on survey development and framing. All previous tenant surveys have been led by a contractor, adding transparency, objectivity and impartiality to the survey, helping to engender tenant trust and confidence in the process. Please note that the first survey must be completed in August 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000825165
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR550714
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

71355000 - Surveying services

79311000 - Survey services

79311200 - Survey conduction services

79311210 - Telephone survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£65,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
13 Apr 20264 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN ESTATE SCOTLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH3 9GL
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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