D3 Tenders | Session Recording and Heatmapping Analytics

Notice Information

Get alerts for notices like these

Notice Title

Session Recording and Heatmapping Analytics

Notice Description

The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.

Lot Information

Lot 1

The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.. Please be aware that this is not a fixed price contract and, as such, actual spend may vary against the contract value stated above

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000827825
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552757
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Open procedure
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48461000 - Analytical or scientific software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £14,482 Under £100K

Notice Dates

Publication Date: 30 Mar 20265 days ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 26 Feb 20261 months ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: SOCIAL SECURITY SCOTLAND
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: DUNDEE
Postcode: DD1 4BF
Post Town: Dundee
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM0 Eastern Scotland
Small Region (ITL 3): TLM03 Angus and Dundee City
Delivery Location: TLM Scotland
Local Authority: Dundee City
Electoral Ward: Maryfield
Westminster Constituency: Dundee Central

Supplier Information

Number of Suppliers: 1
Supplier Name: COMPUTACENTER

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552757
Session Recording and Heatmapping Analytics - The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000827825-2026-03-30T00:00:00Z",
    "date": "2026-03-30T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000827825",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-94",
            "name": "Social Security Scotland",
            "identifier": {
                "legalName": "Social Security Scotland"
            },
            "address": {
                "streetAddress": "3rd Floor, Agnes Husband House, 17 South Union Street",
                "locality": "Dundee",
                "region": "UKM",
                "postalCode": "DD1 4BF"
            },
            "contactPoint": {
                "name": "Hannah Dick",
                "email": "hannah.dick@socialsecurity.gov.scot",
                "telephone": "+44 1412425913",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Ministry or any other national or federal authority, including their regional or local subdivisions",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "https://www.socialsecurity.gov.scot/"
            }
        },
        {
            "id": "org-13",
            "name": "Computacenter",
            "identifier": {
                "legalName": "Computacenter"
            },
            "address": {
                "streetAddress": "Haston House, 2 Redheughs Rigg, South Gyle",
                "locality": "Edinburgh",
                "region": "UK",
                "postalCode": "EH12 9DQ"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-6",
            "name": "Edinburgh Sheriff Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court"
            },
            "address": {
                "locality": "Edinburgh"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ]
        }
    ],
    "buyer": {
        "name": "Social Security Scotland",
        "id": "org-94"
    },
    "tender": {
        "id": "S/25/113",
        "title": "Session Recording and Heatmapping Analytics",
        "description": "The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48461000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "MAR552757",
                "documentType": "awardNotice",
                "title": "Session Recording and Heatmapping Analytics",
                "description": "The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552757",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Scottish Ministers acting through Social Security Scotland have a requirement for the provision of Session Recording and Heatmapping Analytics. This requirement is for the purchase of a subscription for a Screen Recording and Heat Mapping Analytics package for the Social Security Scotland online application forms.. Please be aware that this is not a fixed price contract and, as such, actual spend may vary against the contract value stated above",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "72000000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "S/25/113",
            "suppliers": [
                {
                    "id": "org-13",
                    "name": "Computacenter"
                }
            ],
            "relatedLots": [
                "1"
            ],
            "hasSubcontracting": true,
            "subcontracting": {
                "description": "The software provider is HotJar by Content Square Limited",
                "maximumPercentage": 1,
                "minimumPercentage": 1,
                "value": {
                    "amount": 14482.24,
                    "currency": "GBP"
                }
            }
        }
    ],
    "contracts": [
        {
            "id": "S/25/113",
            "awardID": "S/25/113",
            "status": "active",
            "value": {
                "amount": 14482.24,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-26T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: Scottish Government Software Value Added Reseller Framework Award against framework: Scottish Government Software Value Added Reseller Services Framework SP-21-034 This contract is for two (2) years with no options to extend. Please be aware that this is not a fixed price contract and, as such, actual spend may vary against the contract value stated above. (SC Ref:827825)",
    "bids": {
        "statistics": [
            {
                "id": "313",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "314",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "315",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "316",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "317",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000827825"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}