D3 Tenders | NP885326 Paragon CRM System Support

Notice Information

Get alerts for notices like these

Notice Title

NP885326 Paragon CRM System Support

Notice Description

managed service support for a Customer Relationship Management system

Lot Information

Lot 1

managed service support for a Customer Relationship Management system

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000828652
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553380
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Open
Procurement Method Details: Open procedure
Tender Suitability: Not specified
Awardee Scale: SME

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48000000 - Software package and information systems

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £90,000 Under £100K

Notice Dates

Publication Date: 7 Apr 20262 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 31 Mar 20263 weeks ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: EDINBURGH
Postcode: EH12 9EB
Post Town: Edinburgh
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM1 East Central Scotland
Small Region (ITL 3): TLM13 City of Edinburgh
Delivery Location: TLM Scotland
Local Authority: City of Edinburgh
Electoral Ward: Drum Brae/Gyle
Westminster Constituency: Edinburgh South West

Supplier Information

Number of Suppliers: 1
Supplier Name: ROBIQUITY

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553380
NP885326 Paragon CRM System Support - managed service support for a Customer Relationship Management system

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000828652-2026-04-07T00:00:00Z",
    "date": "2026-04-07T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000828652",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-9",
            "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)",
            "identifier": {
                "legalName": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
            },
            "address": {
                "streetAddress": "1 South Gyle Crescent.",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "email": "NSS.ITProcurement@nhs.scot",
                "telephone": "+44 1312756000",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
            }
        },
        {
            "id": "org-121",
            "name": "ROBIQUITY LIMITED",
            "identifier": {
                "legalName": "ROBIQUITY LIMITED"
            },
            "address": {
                "streetAddress": "Level 8 Transmission, Atherton Street, Manchester, United Kingdom, M3 3GS",
                "locality": "Macclesfield",
                "region": "UK",
                "postalCode": "SK11 7RR"
            },
            "contactPoint": {
                "telephone": "+44 7841667024"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-11",
            "name": "Sheriff Court House",
            "identifier": {
                "legalName": "Sheriff Court House"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "reviewContactPoint"
            ]
        }
    ],
    "buyer": {
        "name": "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)",
        "id": "org-9"
    },
    "tender": {
        "id": "NP885326",
        "title": "NP885326 Paragon CRM System Support",
        "description": "managed service support for a Customer Relationship Management system",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "APR553380",
                "documentType": "awardNotice",
                "title": "NP885326 Paragon CRM System Support",
                "description": "managed service support for a Customer Relationship Management system",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553380",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "managed service support for a Customer Relationship Management system",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
        },
        "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session."
    },
    "awards": [
        {
            "id": "NP885326",
            "suppliers": [
                {
                    "id": "org-121",
                    "name": "ROBIQUITY LIMITED"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "NP885326",
            "awardID": "NP885326",
            "status": "active",
            "value": {
                "amount": 90000,
                "currency": "GBP"
            },
            "dateSigned": "2026-03-31T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: G-Cloud 14 Lot 3 Cloud Support (SC Ref:828652)",
    "bids": {
        "statistics": [
            {
                "id": "351",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "352",
                "measure": "smeBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "353",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "354",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "355",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000828652"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}