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Care at Home Management System

North Ayrshire Council

This public procurement record has 1 release in its history.

Award

16 Apr 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

This procurement process involves North Ayrshire Council seeking a provider for their "Care at Home Management System," under the industry category of General Public Services. The contract focuses on delivering a cloud-based solution to manage community care services within the region UKM93 (North Ayrshire). The procurement method employed is an open procedure with the contracting stage marked as complete, indicating the award of the contract. The contract commences on 1st May 2026, with the potential to extend by 12 months subject to favourable performance and funding, and concludes on 11th November 2029. The tender falls within the services category and has been awarded to TotalMobile Limited for a sum of £1,562,782.13. Pamela Orton serves as a contact point at North Ayrshire Council.

The "Care at Home Management System" tender provides substantial business growth opportunities for companies specialising in cloud-based healthcare management systems. With the North Ayrshire Health and Social Care Partnership requiring capabilities such as dynamic scheduling, eForm functionality, and Lone Worker Protection, it is an ideal opportunity for small to medium-sized enterprises (SMEs) like TotalMobile Limited, which successfully secured the contract. Businesses adept at delivering innovative software solutions for public service management would find this procurement appealing, as it requires high accuracy in scheduling and service delivery monitoring, along with the generation of operational reports. The award was made through a Direct Award against the CCS GCloud 14 framework lot, encouraging SMEs experienced in the public sector frameworks to engage.

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Notice Information

Notice Title

Care at Home Management System

Notice Description

North Ayrshire Health and Social Care Partnership (NAHSCP) require a cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services. The start date is 1st May 2026 with an end date of 11th November 2029. An optional extension period of 12 months is available, subject to satisfactory performance and funding.

Lot Information

Lot 1

North Ayrshire Health and Social Care Partnership (NAHSCP) require a cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services. The system must support both in house teams and framework providers, dynamic scheduling capability, eForm capability, ensuring accurate time/attendance capture, valuation and invoicing, Lone Worker Protection and the production of operational and statutory performance reports needed for effective contract, financial and service management. This procurement is being issued as a Direct Award against the CCS GCloud 14 framework Lot 2: Cloud Software (RM1557.14) and the contract will be let on these terms.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000829334
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553963
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,562,782 £1M-£10M

Notice Dates

Publication Date
16 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20264 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Ayrshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IRVINE
Postcode
KA12 8EE
Postcode Area
Kilmarnock
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire
Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

TotalMobile Limited

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553963
    Care at Home Management System - North Ayrshire Health and Social Care Partnership (NAHSCP) require a cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services. The start date is 1st May 2026 with an end date of 11th November 2029. An optional extension period of 12 months is available, subject to satisfactory performance and funding.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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