National Primary Care Clinician Database (NPCCD)

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)

This public procurement record has 2 releases in its history.

AwardUpdate

15 Jul 2026 at 00:00

Award

12 May 2026 at 00:00

Summary of the contracting process

The procurement process for the "National Primary Care Clinician Database (NPCCD)" was conducted by The Common Services Agency, widely known as Public Services Delivery Scotland (PSD Scotland), headquartered in Edinburgh. This tender focuses on providing business-as-usual support and maintenance services across medical, ophthalmic, and dental workstreams, such as service desk operation, user management, and incident resolution. It falls under the services industry category, with the location specified as Scotland (UKM region). The procurement was executed using a selective restricted procedure within the Scottish Government Digital Technology and Cyber Services DPS, and the award stage is currently at an updated contract status as of 15 July 2026. Sword IT Solutions, a large-scale supplier, successfully secured the contract, valued at GBP 729,000, signed on 29 April 2026, with a potential two-year extension option included to the contract period.

This tender represents significant growth opportunities for businesses specializing in IT solutions and services, particularly those capable of providing comprehensive support and maintenance for critical databases within healthcare sectors. Firms with expertise in managing complex systems, offering robust service desks, and ensuring seamless integration and data management are ideally suited to compete. Additionally, the competitive nature of the procurement process, which saw two bids evaluated, indicates a beneficial landscape for well-organized and resourceful companies that can offer high-quality, yet cost-effective solutions to public sector clients like PSD Scotland.

How relevant is this notice?

Notice Title

National Primary Care Clinician Database (NPCCD)

Notice Description

In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information

Lot Information

Lot 1

The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1).

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000831667
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560236
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,215,000 £1M-£10M

Notice Dates

Publication Date
15 Jul 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

SWORD IT SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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