Award

National Primary Care Clinician Database (NPCCD)

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)

This public procurement record has 1 release in its history.

Award

12 May 2026 at 00:00

Summary of the contracting process

The procurement process for the "National Primary Care Clinician Database (NPCCD)" has been completed by The Common Services Agency, known as Public Services Delivery Scotland (PSD Scotland), based in Edinburgh. This contract, classified under the Health industry category, involved providing support and maintenance services across Medical, Ophthalmic, and Dental workstreams. The procurement was conducted via a restricted procedure under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). The procurement stage has advanced to the award, and the contract was signed on 29th April 2026, with a value of £486,000 GBP.

This tender presents significant opportunities for businesses operating in the IT services sector, particularly those capable of delivering high-quality service desk management and data issue resolution. The contract was competitively awarded to Sword IT Solutions, illustrating the demand for skilled IT organisations in the public health domain. Businesses that excel in providing comprehensive IT support services for healthcare data systems would find similar tenders to be prime opportunities for growth and expansion within the public sector.

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Notice Title

National Primary Care Clinician Database (NPCCD)

Notice Description

In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information

Lot Information

Lot 1

The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). Two tender responses were received and evaluated in line with the published award criteria; overall scores were close, demonstrating a competitive outcome.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000831667
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555674
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£486,000 £100K-£500K

Notice Dates

Publication Date
12 May 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

SWORD IT SOLUTIONS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555674
    National Primary Care Clinician Database (NPCCD) - In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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