Award

Call Manager Licences

SHETLAND ISLANDS COUNCIL

This public procurement record has 1 release in its history.

Award

14 May 2026 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for "Call Manager Licences" was organised by the Shetland Islands Council, with the buying organisation located in Lerwick, Shetland. The project falls under the goods category specifically related to phone systems, and was processed through an open procedure method, providing a straightforward opportunity for suppliers. The procurement reached the Award stage, with the contract signed on 14 May 2026. The process related to lot 1 is complete, with all deliveries aimed for the UKM66 region, focusing on enhancing telecommunications systems.

This tender presents an opportunity for businesses in the telecommunications sector, in particular those capable of supplying software or systems akin to a call manager system. Ideal candidates are those who can provide high-quality tech solutions efficiently and effectively for public services. Despite the contract being awarded to INSIGHT DIRECT (UK) LTD, the open nature of the procurement method indicates a competitive landscape. Large businesses with the capacity to deliver electronic and remote solutions may find similar future tenders beneficial for business growth, particularly within public service improvements in Shetland and similar regions.

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Notice Information

Notice Title

Call Manager Licences

Notice Description

Phone System - Call Manager Licences

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000831969
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555855
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£111,895 £100K-£500K

Notice Dates

Publication Date
14 May 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 May 2026Today
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHETLAND ISLANDS COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LERWICK, SHETLAND
Postcode
ZE1 0LZ
Post Town
Lerwick
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM66 Shetland Islands
Local Authority
Shetland Islands
Electoral Ward
Lerwick North and Bressay
Westminster Constituency
Orkney and Shetland

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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