Award

Customer Relationship Management (CRM) Platform Licences

UNIVERSITY OF EDINBURGH

This public procurement record has 1 release in its history.

Summary of the contracting process

The University of Edinburgh has completed the procurement process for acquiring Customer Relationship Management (CRM) Platform Licences through an open procedure. This tender, officially titled "Customer Relationship Management (CRM) Platform Licences," falls under the goods category and is focused on obtaining 188 software licences for a customised Salesforce CRM instance. The procurement covers the period from 25th May 2026 to 24th May 2027, primarily serving the University in Edinburgh, UK. The awarded contract was signed on 15th May 2026, with Computacenter selected as the supplier, and it is valued at £95,673.60.

This procurement presents a significant opportunity for businesses involved in software solutions, specifically those that can provide tailored CRM systems. Large enterprises like Computacenter that specialise in software implementation and support services are well-suited to compete in such tenders. By participating in similar opportunities, businesses can enhance their relationships within the educational sector and potentially secure long-term contracts by offering scalable solutions that align with the institution's strategic goals. This tender also indicates potential future opportunities for additional licences subject to agreement, providing further avenues for business engagement and growth.

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Notice Title

Customer Relationship Management (CRM) Platform Licences

Notice Description

This contract covers the purchase of 188 software licenses for a customised Salesforce CRM instance, referred to as the "IRM" due to its role in supporting Industry Relationship Management across the University.

Lot Information

Lot 1

This contract covers the purchase of: 188 Enterprise Edition Licences Salesforce Event Monitoring Salesforce Field Audit Trail The contract has been called-off from the Scottish Government Software Value Added Reseller Services Framework Agreement. The contract will be live for one year from 25th May 2026 to 24th May 2027.

Options: The University retain the right to purchase additional licences at a pro-rata cost in line with the initial purchase subject to agreement from the third-party vendor at the time of purchase.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000832154
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555999
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,673 Under £100K

Notice Dates

Publication Date
18 May 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 May 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EDINBURGH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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