Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System

Notice Information

Get alerts for notices like these

Notice Title

Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System

Notice Description

Scottish Government of behalf of Scottish Ministers has a requirement for an external service provider to provide support, maintenance and adhoc development services for the Case Management System associated with Scotlands's Statutory Redress Scheme.

Lot Information

Lot 1

Scotland's Redress Scheme delivers on a commitment to provide financial redress to survivors of historic abuse in care. A bespoke Case Management System (CMS) supports applications for the Redress Scheme. Scottish Government are seeking to award a services contract under the remit of a 2 years + 1 CCS call down contract to support all technical components required to operate CMS. This includes associated databases, interfaces and non-production environments, system support, maintenance and adhoc development services.. Call down from Crown Commercial Services Framework GCloud 14 ref RM1557.14

Procurement Information

Call down from Crown Commercial Services GCloud14 Framework agreement ref RM1557.14

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000833995
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557440
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Limited
Procurement Method Details: Award procedure without prior publication of a call for competition
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 72 - IT services: consulting, software development, Internet and support
CPV Codes: 72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £1,000,000 £1M-£10M

Notice Dates

Publication Date: 8 Jun 20262 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 3 Jun 20263 weeks ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: SCOTTISH GOVERNMENT
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: GLASGOW
Postcode: G2 8LU
Post Town: Glasgow
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM3 West Central Scotland
Small Region (ITL 3): TLM32 Glasgow City
Delivery Location: TLM Scotland
Local Authority: Glasgow City
Electoral Ward: Anderston/City/Yorkhill
Westminster Constituency: Glasgow North

Supplier Information

Number of Suppliers: 1
Supplier Name: DELOITTE

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557440
Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System - Scottish Government of behalf of Scottish Ministers has a requirement for an external service provider to provide support, maintenance and adhoc development services for the Case Management System associated with Scotlands's Statutory Redress Scheme.

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000833995-2026-06-08T00:00:00Z",
    "date": "2026-06-08T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000833995",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-59",
            "name": "Scottish Government",
            "identifier": {
                "legalName": "Scottish Government"
            },
            "address": {
                "streetAddress": "5 Atlantic Quay, 150 Broomielaw",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 8LU"
            },
            "contactPoint": {
                "name": "Stuart Riach",
                "email": "stuart.riach2@gov.scot",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Ministry or any other national or federal authority, including their regional or local subdivisions",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    }
                ],
                "url": "https://www.gov.scot"
            }
        },
        {
            "id": "org-145",
            "name": "Deloitte LLP",
            "identifier": {
                "legalName": "Deloitte LLP"
            },
            "address": {
                "streetAddress": "2 New Street Square",
                "locality": "London",
                "region": "UK",
                "postalCode": "EC4A 3BZ"
            },
            "contactPoint": {
                "telephone": "+44 2079363000"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-146",
            "name": "Edinburgh Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ]
        }
    ],
    "buyer": {
        "name": "Scottish Government",
        "id": "org-59"
    },
    "tender": {
        "id": "819637",
        "title": "Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System",
        "description": "Scottish Government of behalf of Scottish Ministers has a requirement for an external service provider to provide support, maintenance and adhoc development services for the Case Management System associated with Scotlands's Statutory Redress Scheme.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryLocation": {
                    "description": "Glasgow"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationale": "Call down from Crown Commercial Services GCloud14 Framework agreement ref RM1557.14",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "JUN557440",
                "documentType": "awardNotice",
                "title": "Support and Maintenance Services for Statutory Redress Scheme for Survivors of Abuse in Care Case Management System",
                "description": "Scottish Government of behalf of Scottish Ministers has a requirement for an external service provider to provide support, maintenance and adhoc development services for the Case Management System associated with Scotlands's Statutory Redress Scheme.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557440",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Scotland's Redress Scheme delivers on a commitment to provide financial redress to survivors of historic abuse in care. A bespoke Case Management System (CMS) supports applications for the Redress Scheme. Scottish Government are seeking to award a services contract under the remit of a 2 years + 1 CCS call down contract to support all technical components required to operate CMS. This includes associated databases, interfaces and non-production environments, system support, maintenance and adhoc development services.. Call down from Crown Commercial Services Framework GCloud 14 ref RM1557.14",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "classification": {
            "id": "72000000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "819637",
            "suppliers": [
                {
                    "id": "org-145",
                    "name": "Deloitte LLP"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "819637",
            "awardID": "819637",
            "status": "active",
            "value": {
                "amount": 1000000,
                "currency": "GBP"
            },
            "dateSigned": "2026-06-03T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "(SC Ref:833995)",
    "bids": {
        "statistics": [
            {
                "id": "407",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "408",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "409",
                "measure": "foreignBidsFromEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "410",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "411",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000833995"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}