Award of ITSM Licensing Renewal (GCU)

GLASGOW CALEDONIAN UNIVERSITY

This public procurement record has 1 release in its history.

Summary of the contracting process

The public procurement process conducted by Glasgow Caledonian University involves the renewal of IT Service Management (ITSM) licensing for a 12-month period. Situated in Glasgow, the university focuses on maintaining support for core IT service management functions. This procurement, categorised under the goods industry, falls under the Education sector. It employs an open procedure method and is currently at the Award stage, with the contract being signed on 3rd June 2026. The procurement was necessitated to uphold the university's IT service capabilities, with Mozaic Services Ltd based in London, awarded as the supplier. The total value of the contract is £120,394.92.

This tender offers significant opportunities for businesses specialising in IT solutions, particularly those experienced in service management tools and licensing. The open procedure method encourages broad participation, making it suitable for small and medium-sized enterprises (SMEs), as evidenced by Mozaic Services Ltd's successful bid. Such tenders enable businesses to solidify their market presence in the educational sector and expand their portfolios across the UK regions. Engaging in a contract with an esteemed institution like Glasgow Caledonian University could serve as a prestigious reference, facilitating further business growth and development.

How relevant is this notice?

Notice Title

Award of ITSM Licensing Renewal (GCU)

Notice Description

The University has identified the need to renew its ITSM licensing for a 12-month period. This renewal is essential to maintain support for core IT service management functions, including incident management and service request fulfilment.

Lot Information

Lot 1

The University has identified the need to renew its ITSM licensing for a 12-month period. This renewal is essential to maintain support for core IT service management functions, including incident management and service request fulfilment.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000835057
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN558289
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£120,394 £100K-£500K

Notice Dates

Publication Date
18 Jun 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Jun 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GLASGOW CALEDONIAN UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0BA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

MOZAIC SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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