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Public Protection Case Management Software

West Lothian Council

This public procurement record has 1 release in its history.

Award

07 Jul 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for the "Public Protection Case Management Software" was initiated by West Lothian Council, a local authority based in Livingston, UK. The tender falls under the industry category of General Public Services and covers the geographical region of West Lothian (UKM78). It was part of an open procedure, allowing the procurement of goods, specifically aimed at enhancing Environmental Health and Trading Standards services through advanced software solutions. The procurement stage is complete, with the contract being awarded on 3rd July 2026. The total contract amount is £137,940.97 GBP, signifying a major investment in public service management infrastructure.

This tender represents an excellent opportunity for businesses specialising in customised software solutions with a focus on public protection services. Specifically, it requires systems capable of managing service requests, inspections, and regulatory compliance. Idox Software Ltd, a large-scale supplier, was awarded the contract, highlighting the need for substantial resources and expertise in integrating software with national reporting requirements. Small and medium enterprises (SMEs) may find growth potential in forming alliances with larger firms to strengthen their capabilities in similar future tenders. Additionally, the procurement method taken indicates a direct award without competition, suggesting that registered suppliers on government frameworks could benefit from similar opportunities.

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Notice Information

Notice Title

Public Protection Case Management Software

Notice Description

To provide Environmental Health and Trading Standards case management software.

Lot Information

Lot 1

The contract is for the provision, support and maintenance of a Public Protection Case Management Software solution for Environmental Health and Trading Standards services. The system supports the management of service requests, investigations, inspections, enforcement activities, document and records management, statutory reporting, and regulatory compliance functions. The solution includes functionality for risk-based inspection programmes, integration with national reporting requirements, remote access capabilities and online forms to support service delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000836680
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559599
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£137,940 £100K-£500K

Notice Dates

Publication Date
7 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Lothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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