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Internet Enabled Cognitive Behavioural Therapy (ieCBT)

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

This public procurement record has 1 release in its history.

Tender

14 Aug 2026 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Common Services Agency, commonly known as Public Services Delivery Scotland, is procuring licences for national patient access to an internet-enabled cognitive behavioural therapy (ieCBT) service. The service must provide NICE-recommended cognitive behavioural therapy online, directly to patients in their homes, through live one-to-one written communication. It is intended for people experiencing common mental health problems who face barriers to traditional services. This is a digital health service, classified under CPV 72000000 for information technology services, with delivery across Scotland. The requirement is for a technological solution and associated service provision capable of supporting patient access to treatment at national scale.

The process reached tender: the buyer invited offers through an open procedure, with electronic submission. The tender deadline and bid opening were set for 14 September 2026 at 17:00, with evaluation scheduled from that time. The contract period is 1,080 days, covering an initial 36-month term, with two optional 12-month extensions. The estimated value is £9,000,000, including the extension periods. There is one lot, and variants are not allowed. Offers are evaluated on quality at 85% and price at 15%. A document access fee applies. Electronic payment and ordering are provided for, and electronic invoicing is allowed.

This opportunity suits established digital mental-health, e-health, software and managed-service providers able to deliver secure online therapy nationally. Bidders must demonstrate three relevant services completed in the previous three years and hold, or commit to obtaining before contract commencement, ISO 27001 information-security certification. Relevant additional credentials include Cyber Essentials, Cyber Essentials Plus, ISO 9001, ISO 27017, ISO 27018 and the UK Government Cloud Security Principles. The provider and management team need relevant professional qualifications, such as ITIL or equivalent. Suppliers must show sound financial standing, three years of accounts and suitable insurance, including employers’ liability of £5 million and public liability and professional indemnity insurance of £1 million each. Subcontracting intentions must be declared, and community benefits supported.

How relevant is this notice?

Notice Information

Notice Title

Internet Enabled Cognitive Behavioural Therapy (ieCBT)

Notice Description

Procurement of licences for national patient access to an ieCBT service.

Lot Information

Lot 1

ieCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients online, at home, via live, one-to-one, written communication and is for those people experiencing common mental health problems but encounter a range of barriers to accessing traditional services. NHS Scotland are looking to continue delivery of ieCBT through a solution that: - Provides NICE-recommended forms of cognitive behavioural therapy to patients experiencing common mental health problems - Provides access to CBT treatment directly in patient homes through a technological solution delivered online, at home, via live, one-to-one, written communication

Renewal: The contract will include two optional extension periods of 12 months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000840196
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562357
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£9,000,000 £1M-£10M
Lots Value
£9,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
14 Sep 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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