Planning

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

NP50827 Hygiene Paper Products and Associated Dispenser Systems

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

This public procurement record has 1 release in its history.

Planning

24 Sep 2026 at 01:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

Public Services Delivery Scotland (PSD Scotland), acting for participating NHS Scotland Health Boards and Special Health Boards, plans to procure hygiene paper products and dispenser systems for use across Scotland. The products include toilet tissue, paper hand towels and couch rolls, together with dispensers and accessories. The wider requirement covers site surveys and implementation planning, supply, installation and commissioning of replacement dispensers, project mobilisation, removal or recycling of existing equipment, and ongoing maintenance, warranty and support. It also includes performance reporting and continuous improvement. The aim is a phased national replacement programme delivering a standardised dispenser estate for participating NHS organisations. This is a combined goods and support requirement, rather than a purchase of paper products alone: suppliers will need to provide and manage the associated dispenser infrastructure and services as well.

The process is at the planning and market-engagement stage; there is no invitation to tender. PSD Scotland is using supplier feedback to shape the procurement strategy, contract structure, specification and tender documents, and may hold briefing sessions or individual supplier meetings. Interested suppliers are invited to submit feedback through the associated Request for Information by 23 October 2026. PSD Scotland expects to publish a further notice on 29 January 2027. The planned arrangement is a national, sole-supplier contract, with a contract duration intended to allow the supplier to recover dispenser investment while delivering value for money. Participating organisations would use the selected solution throughout the contract, but there is no proposed minimum spend or volume commitment; purchases would depend on operational needs.

The requirement is suited to suppliers able to combine a resilient supply of hygiene paper products with national-scale dispenser deployment, installation and lifecycle support. The buyer is seeking feedback on suppliers’ capacity to deliver nationally, implementation methods and timescales, and the risks and information needs involved in replacing dispensers across multiple NHS organisations. Commercial proposals should address funding dispenser infrastructure without upfront capital investment by participating organisations, how the supplier can recover that investment, and when ownership could transfer to NHS Scotland. Dispensers must support equivalent consumables from multiple manufacturers, avoiding dependence on proprietary products and preserving future competition. Suppliers with practical approaches to interoperability, long-term asset management, sustainability, supply-chain resilience and continuous improvement are well placed to inform the emerging requirements. Market engagement responses will not advantage or disadvantage suppliers in a later competition.

How relevant is this notice?

Notice Information

Notice Title

NP50827 Hygiene Paper Products and Associated Dispenser Systems

Notice Description

Commencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems. The procurement will include, but is not limited to: Toilet tissue Paper hand towels Couch rolls Associated dispenser systems Installation and implementation services Maintenance and support services PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations. The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards.

Lot Information

Lot 1

PSD Scotland intends to establish a national sole-supplier contract for the provision of hygiene paper products and associated dispenser systems on behalf of participating NHS Scotland Health Boards and Special Health Boards. The contract is expected to include, but is not limited to: - Toilet tissue products; - Paper hand towels; - Couch rolls; - Associated dispenser systems and accessories; - Site surveys and implementation planning; - Supply, installation and commissioning of replacement dispenser systems; - Project management and mobilisation support; - Removal, recycling and/or disposal of existing dispenser infrastructure; - Maintenance, warranty and support services; and - Performance management, reporting and continuous improvement activities. The procurement will support the replacement and implementation of a standardised dispenser estate across participating NHS Scotland organisations through a phased national implementation programme. PSD Scotland is seeking a commercial model whereby dispenser infrastructure is supplied, installed and maintained without requiring upfront capital investment from participating NHS Scotland organisations. The successful supplier will be expected to recover its investment through the commercial arrangements established under the contract. Recognising the scale of investment required to deliver a national dispenser replacement programme, PSD Scotland anticipates that the contract will be of sufficient duration to enable the successful supplier to recover implementation and dispenser infrastructure costs whilst delivering value for money over the life of the contract. Participating organisations will be expected to implement and utilise the awarded solution for the duration of the contract. No minimum expenditure or volume commitment is proposed, and purchasing activity will remain dependent upon operational requirements. A key objective of the procurement is to establish a non-proprietary dispenser estate that supports future competition and long-term flexibility. Dispenser systems must not be restricted to a single supplier's consumable products and should facilitate the use of equivalent and compatible consumables from multiple manufacturers. The solution should minimise dependency on proprietary systems and support NHS Scotland's ability to undertake future competitive procurements for hygiene paper consumables. PSD Scotland is seeking solutions that provide long-term sustainability, resilience and value for money, including arrangements whereby ownership of the dispenser estate transfers to NHS Scotland at an agreed point during or following the contract term. Suppliers are invited to provide feedback on contract duration, implementation methodologies, dispenser compatibility standards, asset ownership models, lifecycle management approaches, sustainability opportunities and contractual mechanisms that support supplier investment whilst delivering long-term value for NHS Scotland.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000840735
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565246
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

42 - Industrial machinery

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

CPV Codes

33760000 - Toilet paper, handkerchiefs, hand towels and serviettes

33761000 - Toilet paper

33763000 - Paper hand towels

33770000 - Paper sanitary

33771000 - Sanitary paper products

33772000 - Disposable paper products

42968200 - Sanitary dispensing machines

42968300 - Toilet-roll dispenser system

44411000 - Sanitary ware

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
29 Jan 20274 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565246
    NP50827 Hygiene Paper Products and Associated Dispenser Systems - Commencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems. The procurement will include, but is not limited to: Toilet tissue Paper hand towels Couch rolls Associated dispenser systems Installation and implementation services Maintenance and support services PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations. The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...