Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

SolarWinds Observability Self-Hosted Advanced

Crown Office and Procurator Fiscal Service

This public procurement record has 1 release in its history.

Award

31 Aug 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Crown Office and Procurator Fiscal Service (COPFS) procured a three-year renewal of SolarWinds Observability Self-Hosted Advanced for Enterprise AE500, supporting up to 500 network nodes. The service monitors critical network infrastructure, provides alerting, performance management and reporting, and helps COPFS identify capacity issues and potential failures so that support can be preventative rather than reactive. The requirement includes the software subscription together with associated support and maintenance services. This is an IT monitoring and infrastructure management service for the COPFS IT environment, delivered in Scotland. The procurement was for COPFS, a national public agency based in Edinburgh, and is relevant to software value-added resellers, SolarWinds specialists and managed infrastructure support providers.

The procurement is complete and the contract was awarded to Computacenter. It used an open procedure through the Scottish Government Software Value Added Reseller Services Framework (SP-21-034), with one bid recorded. The single lot covered the SolarWinds Observability Self-Hosted Advanced renewal, including subscription, support and maintenance. The contract value is £108,316.11. The contract was signed on 26 August 2026 and has active status. The award was made under the framework route, which COPFS describes as a compliant route for software licences and support. The evaluation outcome selected Computacenter as the sole supplier for the requirement. The procurement is covered by the Government Procurement Agreement.

This award demonstrates demand from COPFS for enterprise network and infrastructure observability rather than a general IT support requirement. A credible future competitor would need strong capability in SolarWinds Observability Self-Hosted Advanced, including deployment or renewal of enterprise software subscriptions, monitoring of large node estates, alert configuration, performance analysis, capacity management and operational reporting. Support and maintenance capability would also be important, particularly the ability to help a public-sector IT team identify problems early and manage critical infrastructure proactively. Suppliers well placed to compete would include software value-added resellers and specialist infrastructure monitoring providers with experience supporting complex public-sector or enterprise networks. The requirement also shows the commercial relevance of access to, or participation in, an established software reseller framework.

How relevant is this notice?

Notice Information

Notice Title

SolarWinds Observability Self-Hosted Advanced

Notice Description

Provision of a three-year subscription renewal for SolarWinds Observability Self-Hosted Advanced (AE500), providing network infrastructure monitoring, alerting and performance management for COPFS. The SolarWinds application is a service used to monitor and alert status on critical network infrastructure. This application allows ISD to identify potential problems or capacity issues on the COPFS network infrastructure, allowing preventative, rather than reactive support of the network infrastructure.

Lot Information

Lot 1

COPFS has awarded a contract for the renewal of SolarWinds Observability Self-Hosted Advanced for Enterprise AE500 (up to 500 nodes). The solution provides critical network and infrastructure monitoring, alerting, performance management and reporting capabilities, enabling proactive management of the COPFS IT environment. The contract includes a three-year software subscription, together with associated support and maintenance services. Computacenter (UK) Ltd are the single supplier on the Software Value Added Reseller Services (SVARS) framework, which has been through a fully compliant regulated procurement process and takes into consideration Fair Work Practices and Sustainability requirements. It offers a quick and competitively priced route to procure software licences and support. It is therefore, proposed to renew through Computacenter (UK).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000841609
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563414
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£108,316 £100K-£500K

Notice Dates

Publication Date
31 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Office and Procurator Fiscal Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1LA
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563414
    SolarWinds Observability Self-Hosted Advanced - Provision of a three-year subscription renewal for SolarWinds Observability Self-Hosted Advanced (AE500), providing network infrastructure monitoring, alerting and performance management for COPFS. The SolarWinds application is a service used to monitor and alert status on critical network infrastructure. This application allows ISD to identify potential problems or capacity issues on the COPFS network infrastructure, allowing preventative, rather than reactive support of the network infrastructure.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...