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Occupational Health, Employee Assistance Programme and Associated Services

Skills Development Scotland Ltd

This public procurement record has 2 releases in its history.

TenderUpdate

03 Sep 2026 at 01:00

OJEU - F14 - Corrigendum
Tender

02 Sep 2026 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Skills Development Scotland Ltd is procuring occupational health, employee assistance and related employee wellbeing services across Scotland. The requirement is divided into eight service areas: occupational health assessments, fitness-for-work advice, workplace adjustments and health surveillance; a 24/7 employee assistance programme with counselling, practical advice and clinical triage; specialist psychological therapies; manager support and coaching; neurodiversity assessments; neurodiversity coaching and training; reasonable-adjustment equipment and ergonomic kits; and assistive technology software with training. The work combines clinical, advisory, assessment, coaching, equipment supply and technology-support capabilities. Occupational health is focused on medical and capability advice in a workplace context, while specialist therapies are accessed following an EAP or management recommendation. The buyer is Skills Development Scotland Ltd, based in Glasgow.

The process has reached tender: the buyer invited offers through an open procedure, with electronic submission. The deadline for offers is 5 October 2026 at 12:00, and bids are opened at that time. Evaluation is based on quality (70%) and price (30%) for every lot. The estimated procurement value is £460,000. The arrangement is a framework with up to 21 participants. Each lot has a 1,440-day contract period, initially two years, with an option for two further 12-month extensions at Skills Development Scotland’s discretion. The tender includes eight lots, and suppliers may bid for any number of them. Economic and technical selection requirements are stated in the tender documents. Offers must be in English, variants are not allowed, and electronic ordering and payment arrangements apply.

This opportunity suits occupational health providers able to deliver work-focused medical assessments, fitness-for-work advice, health surveillance and workplace adjustment guidance. It also suits employee wellbeing organisations with 24/7 counselling, practical advice, clinical triage and communications support, together with providers of manager coaching and specialist psychological therapies such as cognitive behavioural or trauma-focused therapy. Other suitable businesses include qualified neurodiversity assessment practitioners, coaching and training specialists, ergonomic equipment suppliers, and assistive-technology companies able to provide software and user training. The requirement offers scope for specialist suppliers to compete for individual service areas, as well as organisations able to coordinate several complementary services. Providers should have the clinical, advisory, operational and delivery capacity relevant to their chosen area.

How relevant is this notice?

Notice Information

Notice Title

Occupational Health, Employee Assistance Programme and Associated Services

Notice Description

Provision of Occupational Health, Employee Assistance Programme and Associated Services

Lot Information

Occupational Health (OH) Services

Work-focused medical assessments, advice on fitness for work, adjustments, health surveillance, and case-specific clinical guidance for SDS management. Note: OH will focus strictly on medical and capability advice in a workplace context or mandated work-related intervention (e.g. drug & alcohol counselling) and not be expected to provide general counselling or non-medical interventions, unless the provider is successful in multiple lots.

Renewal: 2 year with the option to extend for a further 2 x 12 month extension period at the discretion of SDS

Employee Assistance Programme (EAP)

24/7 confidential counselling and advice for employees (and immediate family members as industry-standard, typically age 16+ dependents). Includes short-term counselling (phone/online/in-person) and practical advice (legal, financial, family, etc.), plus structured clinical triage to identify cases requiring other interventions (e.g. specialist therapy or OH referral). Communications & Engagement Support - proactive collaboration with SDS's internal Communications to drive awareness and appropriate usage of the service (e.g. campaigns, uptake analysis, content for staff communications).

Renewal: 2 years with the option to extend for a further 2 x 12 months at the discretion of SDS

Specialist Psychological Therapies

e.g. Cognitive Behavioural Therapy (CBT), trauma-focused counselling, or other structured interventions beyond short-term EAP counselling. These are delivered via call-off following EAP or management recommendation (not automatically bundled into the core EAP fee).

Renewal: 2 years with the option to extend for a further 2 x 12 month extension periods at the discretion of SDS

Manager Support Service

A non-clinical advice and coaching helpline for SDS managers dealing with difficult people situations (e.g. supporting staff with mental health issues, sensitive conversations, crisis support). Distinct from EAP, this service is intended to provide managers with practical guidance, coaching and emotional support when dealing with challenging workplace situations involving the wellbeing of employees. It is not a source of HR, legal or procedural advice and must not direct managers on employment decisions or formal people management processes. Responsibility for policy interpretation, case management and employment decisions remains with SDS.

Renewal: 2 years with the option to extend for 2 x 12 month extension period at the discretion of SDS

Neurodiversity Assesssments

Specialist evaluations of employees potentially neurodivergent, with workplace-focused recommendations, delivered by qualified practitioners, separate from OH.

Renewal: 2 years with the option to extend for a further 2 x 12 month periods at the discretion of SDS

Neurodiversity Coaching/Training

Post-assessment support for individuals or teams to implement adjustments and build capability.

Renewal: 2 years with the option to extend for a further 2 x 12 month periods at the discretion of SDS

Reasonable Adjustment Equipment and Ergonomic Kit

Supply of recommended adjustments (chairs, desks, peripherals, etc.) via pre-defined catalogues/pricing.

Renewal: 2 years with the option to extend for a further 2 x 12 month periods at the discretion of SDS

Assistive Technology (AT) Software and Training

Provision of specialised software for disabled/neurodivergent employees and training to ensure effective use.

Renewal: 2 years with the option to extend for a further 2 x 12 month periods at the discretion of SDS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000841833
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563746
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F14 - Corrigendum
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

CPV Codes

33196200 - Devices for the disabled

72212190 - Educational software development services

85140000 - Miscellaneous health services

85147000 - Company health services

85312300 - Guidance and counselling services

85312320 - Counselling services

Notice Value(s)

Tender Value
£460,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20261 weeks ago
Submission Deadline
2 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Skills Development Scotland Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 1DY
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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