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Scottish Electronic Tax System (SETS)

Revenue Scotland

This public procurement record has 1 release in its history.

Planning

28 Sep 2026 at 01:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

Revenue Scotland intends to replace or upgrade its Scottish Electronic Tax System (SETS), the platform used to collect and administer devolved taxes in Scotland. It is seeking a strategic partner to deliver and support a cloud-hosted tax administration and case-management platform. The system is expected to handle tax data and returns, taxpayer records and statutory processes, with workflow automation, operational processing, reporting and data exports to Revenue Scotland’s analytics platform. It must connect with corporate systems including finance and telephony, as well as third-party print and post services. Taxpayers and agents will need a portal to view, edit and submit tax information. The platform will support at least five taxes and accommodate future tax and legislative changes. Delivery is in Scotland.

This is at the planning and market-engagement stage; there is no invitation to tender yet. Revenue Scotland is sharing draft requirements, terms and conditions and a pricing schedule to gather anonymised supplier feedback before finalising the procurement. It also seeks to gauge market interest, including following a supplier engagement event held on 1 May 2026. Feedback was requested through an online form by 12 October 2026 at noon; registering interest means agreeing to further engagement. The buyer’s expected date for the next notice is 11 January 2027. The procedure, contract duration and estimated value have not been settled in this planning information. The procurement is presented as a single lot, with a planned competition for a strategic partner; the buyer says the information may change and is not obliged to act on feedback.

The work is likely to suit suppliers able to provide and support modern, UK-based cloud platforms for complex tax administration and case management. Relevant capabilities include secure taxpayer and agent portals, configurable workflows, operational processing, management reporting, data export and integration with finance, telephony and print-and-post services. Suppliers should be able to support evolving tax policy and legislation, scale the platform as requirements change, and administer multiple taxes; the system is expected to serve up to 80 back-office users across different functional teams. Revenue Scotland specifically welcomes suppliers with experience delivering platforms for complex administration and case management. The planning stage offers a chance to help shape requirements through feedback and further engagement, rather than to submit a tender now. Interested suppliers should be prepared for draft requirements and commercial terms to change before the competition.

How relevant is this notice?

Notice Information

Notice Title

Scottish Electronic Tax System (SETS)

Notice Description

Revenue Scotland is seeking information from the market in relation to the next version of / replacement for its existing tax administration platform, SETS. The current platform supports the collection and operational management of devolved Scottish taxes. It enables taxpayers and their agents to submit tax returns and make payments to Revenue Scotland, and enables staff to process returns, manage taxpayer records through a number of statutory processes, reconcile inbound & outbound payments with tax declared, and undertake tax compliance activity and operational casework.

Lot Information

Lot 1

Revenue Scotland is seeking a strategic partner to help it deliver and support a cloud-hosted tax administration and case management platform for the collection and operational management of devolved taxes in Scotland. The system will manage tax data, support staff in administering tax returns and taxpayer records, and enable efficient case management of statutory tax management processes, workflow automation, and integration with external systems. Additionally, the solution needs to provide reporting capabilities in terms of management information and data export to our own analytics platform. We anticipate additional taxes and legislative change being introduced over the lifetime of the contract, and so the solution should be flexible enough to easily accommodate new functionality. Through this Prior Information Notice, Revenue Scotland wishes to consider the fullest range of modern, UK-based cloud-based solutions which support: - A portal for taxpayers and agents to view, edit and submit tax information - case management - workflow automation - operational processing - integration with other corporate systems such as our finance (general ledger) systems, contact management (telephony), and third-party print and post solutions. The next version of SETS will support at least five taxes and must provide a highly configurable and scalable platform capable of supporting evolving tax policy and operational requirements. Currently up to 80 back-office staff users across a range of different functional teams use the platform. Revenue Scotland welcomes engagement from suppliers with experience of delivering platforms capable of supporting complex administration and case management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000843972
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565409
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48100000 - Industry specific software package

48400000 - Business transaction and personal business software package

72000000 - IT services: consulting, software development, Internet and support

72212000 - Programming services of application software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
11 Jan 20274 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Revenue Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH6 9BR
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Craigentinny/Duddingston
Westminster Constituency
Edinburgh East and Musselburgh

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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