This public procurement record has 1 release in its history.

Summary of the contracting process

Renfrewshire Council is seeking market insight from suppliers of sheltered-housing call and alarm systems. The planned service is intended to move tenants onto a fully digital telecare platform, enabling them to request support in their own homes and live independently and safely for longer. The system is expected to promote residents’ choice, control and dignity, provide confidence that help is available, and reduce unnecessary interventions. The council also aims to improve resident safety, operational efficiency and service resilience, comply with the UK Digital Switchover programme, and support future integration with housing, health and wellbeing technologies. Delivery is for Renfrewshire Council’s sheltered housing service in Renfrewshire, including Paisley.

This is at the planning and market-engagement stage: Renfrewshire Council is gathering feedback from suppliers, not inviting tenders. The council has provided a questionnaire for interested suppliers to complete as part of that engagement. It expects to publish a further notice on 9 December 2026; this is an indicative future notice date, not a bid deadline. The procurement is described as one planned lot, but no contract value, budget, contract duration, procurement procedure, evaluation criteria or eligibility requirements are set out at this stage. The engagement is intended to inform the council’s plans for a future sheltered-housing call system, including the transition to digital telecare and the system’s service and integration requirements.

The engagement is most relevant to providers of sheltered-housing call and alarm services, digital telecare platforms, and associated technology or integration services. Suppliers with experience supporting tenants to request assistance at home, while balancing resident independence with reliable access to help, will have relevant insight to share. The council is looking for a system that can support the UK’s Digital Switchover, improve resilience and operational efficiency, and enable future links with housing, health and wellbeing technologies. Suppliers able to explain how their services can reduce unnecessary interventions while preserving residents’ choice, control and dignity are also well placed to contribute. This stage offers suppliers a chance to inform the council’s requirements before a future tender; it is not an invitation to bid.

How relevant is this notice?

Notice Information

Notice Title

Market Engagement - Sheltered Housing Call System

Notice Description

Renfrewshire Council are publishing this market engagement notice to gain useful insight and feedback from suppliers of sheltered housing call/alarm services. The transition to a fully digital telecare platform presents an opportunity to modernise sheltered housing call/alarm services, enhance resident safety, improve operational efficiency, strengthen resilience, and ensure compliance with the UK's Digital Switchover programme while supporting the future integration of wider housing, health, and wellbeing technologies. Our service supports tenants to live independently and safely within their own homes for longer. The new Call System must therefore support the promotion of choice, control and dignity by enabling tenants to access support when required, whilst reducing unnecessary interventions and maintaining confidence that assistance is available when needed.

Lot Information

Lot 1

Renfrewshire Council are publishing this market engagement notice to gain useful insight and feedback from suppliers of sheltered housing call/alarm services. The Council has attached a questionnaire for interested suppliers to complete. The transition to a fully digital telecare platform presents an opportunity to modernise sheltered housing call/alarm services, enhance resident safety, improve operational efficiency, strengthen resilience, and ensure compliance with the UK's Digital Switchover programme while supporting the future integration of wider housing, health, and wellbeing technologies. Our service supports tenants to live independently and safely within their own homes for longer. The new Call System must therefore support the promotion of choice, control and dignity by enabling tenants to access support when required, whilst reducing unnecessary interventions and maintaining confidence that assistance is available when needed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845121
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566230
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

45 - Construction work


CPV Codes

35121700 - Alarm systems

45312000 - Alarm system and antenna installation work

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
9 Dec 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Renfrewshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PAISLEY
Postcode
PA1 1JB
Postcode Area
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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