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User Experience Tool

VisitScotland

This public procurement record has 1 release in its history.

Award

15 Oct 2026 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

VisitScotland procured a user experience tool, classified as IT services, for use across Scotland. The requirement was for provision of the tool through the Scottish Government’s SVAR framework. VisitScotland is the buyer and tourism organisation. The published description does not explain the tool’s features, intended users or implementation work, so the requirement is best understood as a software or digital-service supply rather than a specified design or development project. The scope is a single lot covering the tool across Scotland. This is relevant to technology suppliers able to provide user-experience software or related services to a public-sector tourism body, particularly firms already able to supply through the relevant Scottish Government framework.

The procurement is complete and the contract was awarded to Computacenter, with one bid recorded. It was run as an open procedure and awarded through the Scottish Government SVAR Framework. The contract was signed on 15 October 2026 and is active. Its value is £81,434.68. The process contains one lot, covering provision of the user experience tool across Scotland; the recorded award relates to that lot. The procurement data gives no contract start or end date, so the contract duration cannot be established. No specific evaluation criteria or eligibility conditions are recorded. The award followed the stated framework route, but the available process details do not set out how bids were scored or which technical or commercial factors determined the selection.

This award demonstrates demand from VisitScotland for user-experience tooling supplied through the Scottish Government SVAR framework. A supplier competing for a similar requirement would need to offer a credible user experience tool suitable for use across Scotland and be capable of supplying it through the framework route used here. The selected supplier was a large technology provider, and the single recorded bid came from a non-EU bidder, showing that international suppliers participated; these facts do not establish a formal size or nationality preference. The opportunity is a focused software or digital-service supply rather than a defined programme of design or development work. Providers with relevant product capability, framework access and the capacity to serve a Scotland-wide public-sector customer are therefore the closest fit when this buyer next requires comparable tooling.

How relevant is this notice?

Notice Information

Notice Title

User Experience Tool

Notice Description

VisitScotland has awarded a contract for the provision of User Experience Tool from the Scottish Government SVAR Framework SP-21-034

Lot Information

Lot 1

VisitScotland has awarded a contract for the provision of User Experience Tool from the SG SVAR Framework SP-21-034

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845546
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566725
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£81,434 Under £100K

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VisitScotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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