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Provision of Travel Management Services

University of Strathclyde

This public procurement record has 1 release in its history.

Tender

15 Oct 2026 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The University of Strathclyde is seeking a travel management company to run a comprehensive service for its staff and students, covering UK and international travel. Bookings include air, rail, ferry and Eurostar journeys, accommodation, vehicle hire, airport transfers, visa support, meetings and conferences, and individual and group student travel. The supplier must provide online and offline booking, account management, travel advice and round-the-clock emergency and disruption support. The service also covers traveller risk management, destination information, traveller location tracking and emergency response, as well as support for accessible travel and the University’s international education activities. Sustainability and carbon reporting, management information, benchmarking, performance reporting, training and continuous improvement are also required. Delivery is for the University in Glasgow and its travel activities.

The University invited offers through an open procedure. The requirement is arranged as one lot. The tender submission deadline set by the University was 16 November 2026 at 12 noon. The estimated procurement value is £30 million. The initial contract period is 720 days, with two possible extensions of up to 12 months each, at the University’s discretion. Evaluation gives quality an 85% weighting and price 15%. Bidders must provide three relevant examples of services delivered in the previous three years, meeting a minimum score of 2. Economic selection requirements include average annual turnover of at least £15 million over the previous three years, plus employer’s and public liability insurance of at least £10 million per incident and professional liability insurance of at least £2 million per incident.

This opportunity suits an established travel management company with the systems and staffing to manage complex domestic and international travel for an education institution. A strong offer will need reliable online booking alongside assisted booking channels, effective account management and year-round customer and emergency support. Suppliers should be able to access appropriate fares and rates through global distribution systems, direct connections and New Distribution Capability content, and demonstrate transparent pricing and price matching. The work also calls for robust traveller safety and duty-of-care capability, including real-time location information, alerts, emergency communications and support with relocation or repatriation. Relevant experience must be evidenced through three comparable examples. The supplier must also deliver carbon and sustainability information, performance reporting, training and community benefits, with a methodology for implementing proposed benefits.

How relevant is this notice?

Notice Information

Notice Title

Provision of Travel Management Services

Notice Description

The Supplier shall provide a fully managed Travel Management Service that is cost-effective, responsive and aligned to the University's operational, sustainability and duty of care objectives. The service shall support traveller safety and wellbeing, facilitate informed low-carbon travel choices, deliver value for money, and provide a timely, efficient, user-friendly and high-quality customer experience.

Lot Information

Lot 1

The University of Strathclyde is seeking to appoint an experienced Travel Management Company to provide a comprehensive, cost-effective and responsive managed travel service for University staff and students. The contract will cover UK and international travel and associated services, including air travel, rail travel, accommodation, ferry and Eurostar travel, vehicle hire, airport transfers, visa support, meetings and conference bookings, longer-term accommodation, and individual and group student travel. The appointed supplier will provide a fully managed service through an online booking tool and offline booking channels, supported by a dedicated account management and administration team and 24 hours a day, 7 days a week, 365 days a year booking, travel advice, emergency assistance and disruption support. The service must support the University's Travel Policy and approval processes, deliver access to appropriate fares and rates, including relevant Global Distribution System, direct-connect and New Distribution Capability content, and provide transparent pricing and price-matching capability. The contract will also include comprehensive traveller risk management and duty-of-care services, including destination risk information, real-time traveller location and "who is where" capability, proactive alerts, emergency communications, escalation, relocation and repatriation support. The supplier must support accessible, student and group travel, and the University's international and transnational education activities. The supplier will be required to provide sustainability information and carbon-emissions data, management information, benchmarking, key performance indicator reporting, contract management, continuous improvement, training and promotion of the service. Further details of the requirements are set out in the procurement documents.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: In line with Regulation 72- Modification of Contracts During their Term, of the Public Contracts (Scotland) Regulations 2015, this Contract may be modified without a new procurement procedure in accordance with this Part in some cases.

Renewal: The contract is subject to two up to 12-month extensions. Any extension is to be exercised at the University's entire discretion and will only be valid upon written notification to the Tenderer no later than 30 days prior to the expiry of the preceding term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000845753
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566766
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

63510000 - Travel agency and similar services

63515000 - Travel services

63516000 - Travel management services

79997000 - Business travel services

Notice Value(s)

Tender Value
£30,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
16 Nov 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
October 2030

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Strathclyde
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G1 1XU
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566766
    Provision of Travel Management Services - The Supplier shall provide a fully managed Travel Management Service that is cost-effective, responsive and aligned to the University's operational, sustainability and duty of care objectives. The service shall support traveller safety and wellbeing, facilitate informed low-carbon travel choices, deliver value for money, and provide a timely, efficient, user-friendly and high-quality customer experience.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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