JCS Front of House Translation Tool
Description: The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. This RFI does not commit the DWP to undertaking any formal procurement activity. For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal using the link below: https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?page=1&SearchType=Projects&sortStr=Recently+Published&uid=a1MdO000001wrD3
Summary: The Department for Work and Pensions (DWP) is in the planning stage of procuring a "JCS Front of House Translation Tool." This procurement falls under the industry category of "Information technology services" with CPV code 72222300. It aims at improving accessibility, consistency, and efficiency in citizen communications through enhanced machine translation and multilingual support. This early engagement process does not yet commit to formal procurement but serves as a market research initiative to gauge the current capabilities in the sector. Interested parties can find further information and response details on the Atamis e-Procurement portal. This tender is set in the United Kingdom, with an engagement deadline slated for 30th January 2026.