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Customer Relationship Management System - GovService

Description: Commission of a cloud-based solution and associated services for a Customer Relationship Management System, required to support residents, businesses and other stakeholders with their interactions with council services.

Summary: Herefordshire Council recently engaged in an open procurement process to implement a cloud-based Customer Relationship Management System designed to enhance interactions with council services for residents, businesses, and other stakeholders. This tender involved computer-related services, with the contract valued at £453,612. The procurement process has reached the award stage, with the contract being awarded to Granicus-Firmstep Limited. The contract will commence on 11th April 2026 and end on 30th March 2030, covering services in the region of England, United Kingdom.

Talk Community Website

Description: Commission of a cloud-based solution and associated services for the Talk Community Website, required as part of statutory duties under the Care Act 2014 to ensure residents have access to clear, accurate and accessible information and advice to help them maintain independence and wellbeing.

Summary: Herefordshire Council has completed a procurement process titled "Talk Community Website" which falls under the Computer-related services category. The procurement involved commissioning a cloud-based solution and associated services to fulfil statutory duties under the Care Act 2014. This initiative aims to provide residents with clear and accessible information to maintain independence and well-being. The tender was conducted through an open procedure, with Herefordshire Council serving as the buying organisation. The process was completed with an award made on 10th April 2026, and the value of the contract stands at £60,000. The contract period is set from 11th April 2026 to 31st March 2029, covering services delivered within England.

Overnight Short Breaks with Outreach Support for Children in Herefordshire

Description: Invitation to Tender for a service to provide Overnight Short Breaks with Outreach Support for children with Special Educational Needs and Disabilities in Herefordshire. The Overnight Short Breaks service will be delivered from a Council-owned property near Hereford City. Outreach support will be delivered across a number of locations within Herefordshire. NOTE: The total estimated contract value stated in this notice represents the maximum possible value of the contract over its full term (including extensions). The actual value will be subject to demand and the provider's capacity during the life of the contract.

Summary: Herefordshire Council is currently in the tender stage of a public procurement process to secure a service provider for Overnight Short Breaks with Outreach Support for Children with Special Educational Needs and Disabilities (SEND) in Herefordshire. The procurement method being used is an open procedure, and the main industry category is services, specifically social work and related services. The key dates for this tender include a deadline for tender submissions on 23rd April 2026 at 16:00 GMT, with the enquiry period ending on 16th April 2026. The projected start date for the contract is 9th June 2026, and it is expected to run until 31st March 2031, with possible extensions till 2033. This project is classified under the light-touch regime and will be delivered from a Council-owned property near Hereford City, with outreach support at multiple locations in the region.

Tender for the provision of Improvements to existing teaching spaces for additional support at St Martin's Primary School, Hereford

Description: Herefordshire Council wishes to appoint a contractor to carry out the works to carry out improvements to two internal areas to provide accommodation for children requiring additional support. The work is split between two areas: Area 1: Work to commence on 15th June 2026 and must end by 1st September 2026. Area 2: Work to commence on 20th July 2026 and must end by 11th September 2026.

Summary: The tender, issued by Herefordshire Council, invites businesses to participate in an open competition for the contract titled "Tender for the provision of Improvements to existing teaching spaces for additional support at St Martin's Primary School, Hereford." The procurement falls under the industry category of primary school construction and refurbishment work. The project is located within the UKG11 region, specifically in Hereford, United Kingdom. This active tender process is at the Tender stage, with a submission deadline set for 1st May 2026 at 12:00 BST. Key project work will commence on 15th June and 20th July 2026, with completion expected by 1st September and 11th September 2026, respectively. The estimated contract value is £216,000, and the tender documents are accessible through the supplying the southwest portal.

Meet the Buyer / Market Engagement Event for Residential and Nursing Care Home Partnership Framework in Herefordshire

Description: Herefordshire Council will be running a Market Engagement event for all businesses interested in delivering Care Home (Adult Residential and Nursing) services in Herefordshire. Dates of the engagement: 1) Wednesday 1 April 2026 12:00pm - 2:00pm via Microsoft teams 2) Thursday 2 April 2026 10:30am - 12:30pm via Microsoft teams Each event will cover the following topics: information of where to find council opportunities, how to successfully bid for them and specific information about this project along with opportunities to ask questions and network. ALL SUPPLIERS WHO WISH TO ATTEND WOULD NEED TO EXPRESS THEIR INTEREST by 17:00 on Friday 27 March 2026. To secure your place, please e-mail Contracts@herefordshire.gov.uk . Please use subject heading in email: "Care Home Engagement Events". Please confirm: * Your organisation name * (read more...)

Summary: The procurement process initiated by Herefordshire Council focuses on establishing a Residential and Nursing Care Home Partnership Framework. This initiative falls under the Health and Social Work Services category and is located in Herefordshire, UK. The current stage of the procurement is planning, with key activities revolving around market engagement events scheduled online for 1st April 2026 from 12:00 to 14:00 and 2nd April 2026 from 10:30 to 12:30 via Microsoft Teams. Originally planned as a physical event on 31st March 2026, the in-person session has been cancelled, shifting entirely to a virtual format. Suppliers interested in participating must express their interest by 17:00 on 27th March 2026. The procurement method involves a framework agreement with a planned contract period from 1st September 2026 to 31st August 2033.

Tender for the provision of Early Years Pre School at Merry go Round Day Nursery at Green Croft Children's Centre, Hereford

Description: Herefordshire Council wishes to appoint a contractor to carry out works that include the works include removal of an existing mobile and construction of a new timber frame preschool.

Summary: Herefordshire Council is seeking to appoint a contractor for the Early Years Pre School project at Merry Go Round Day Nursery located at Green Croft Children's Centre in Hereford. This tender, currently at the tender stage, involves significant construction work for kindergarten buildings, including the removal of an existing mobile unit and the construction of a new timber frame preschool. Business users should note that the procurement method is open, with submission required by 28th April 2026 at 12:00 BST. The project falls under the works category and has a gross value of £240,000. Key deadlines include the enquiry period ending on 21st April 2026 and the contract period starting on 1st June 2026, ending on 1st September 2026.

Overnight Short Breaks with Outreach Support for Children in Herefordshire

Description: Invitation to Tender for a service to provide Overnight Short Breaks with Outreach Support for children with Special Educational Needs and Disabilities in Herefordshire. The Overnight Short Breaks service will be delivered from a Council-owned property near Hereford City. Outreach support will be delivered across a number of locations within Herefordshire. NOTE: The total estimated contract value stated in this notice represents the maximum possible value of the contract over its full term (including extensions). The actual value will be subject to demand and the provider's capacity during the life of the contract.

Summary: Herefordshire Council is currently in the tender stage of a public procurement process to secure a service provider for Overnight Short Breaks with Outreach Support for Children with Special Educational Needs and Disabilities (SEND) in Herefordshire. The procurement method being used is an open procedure, and the main industry category is services, specifically social work and related services. The key dates for this tender include a deadline for tender submissions on 23rd April 2026 at 16:00 GMT, with the enquiry period ending on 16th April 2026. The projected start date for the contract is 9th June 2026, and it is expected to run until 31st March 2031, with possible extensions till 2033. This project is classified under the light-touch regime and will be delivered from a Council-owned property near Hereford City, with outreach support at multiple locations in the region.

Meet the Buyer / Market Engagement Event for Residential and Nursing Care Home Partnership Framework in Herefordshire

Description: Herefordshire Council will be running a Market Engagement event for all businesses interested in delivering Care Home (Adult Residential and Nursing) services in Herefordshire. Dates of the engagement: 1) Tuesday 31 March 2026 at 10:30am - 1:00pm in Conference Room 1 at Herefordshire Council Offices, Plough Lane, Hereford, HR4 0LE 2) Wednesday 1 April 2026 12:00pm - 2:00pm via Microsoft teams 3) Thursday 2 April 2026 10:30am - 12:30pm via Microsoft teams Each event will cover the following topics: information of where to find council opportunities, how to successfully bid for them and specific information about this project along with opportunities to ask questions and network. ALL SUPPLIERS WHO WISH TO ATTEND WOULD NEED TO EXPRESS THEIR INTEREST by 17:00 on Friday 27 March 2026. To secure your (read more...)

Summary: The procurement process initiated by Herefordshire Council focuses on establishing a Residential and Nursing Care Home Partnership Framework. This initiative falls under the Health and Social Work Services category and is located in Herefordshire, UK. The current stage of the procurement is planning, with key activities revolving around market engagement events scheduled online for 1st April 2026 from 12:00 to 14:00 and 2nd April 2026 from 10:30 to 12:30 via Microsoft Teams. Originally planned as a physical event on 31st March 2026, the in-person session has been cancelled, shifting entirely to a virtual format. Suppliers interested in participating must express their interest by 17:00 on 27th March 2026. The procurement method involves a framework agreement with a planned contract period from 1st September 2026 to 31st August 2033.

Tender for the provision of the Discharge to Assess (D2A) Reablement Service in Herefordshire

Description: Herefordshire Council is seeking to appoint an exemplary provider to deliver a dedicated Discharge to Assess (D2A) Reablement Service for residents across Herefordshire. This service will support adults who are medically optimised for discharge from hospital and able to return home, offering short-term, therapeutic reablement within their own homes. Interventions will typically last 2 - 4 weeks and will focus on restoring functional ability, promoting independence and helping individuals regain confidence in daily living activities. The successful provider will deliver a person-centred, therapy-led reablement approach, working closely with the council, Wye Valley NHS Trust and the Integrated Care Board, as part of the wider home first system. This contract offers an opportunity for an experienced provider to contribute to improved hospital flow, reduced re-admissions and better outcomes for (read more...)

Summary: Herefordshire Council is inviting tenders for the provision of the Discharge to Assess (D2A) Reablement Service in Herefordshire, focusing on health and social work services. This service aims to support adults post-hospital discharge, promoting their independence through therapeutic reablement at home for 2-4 weeks. The procurement process is at the tender stage with a submission deadline of 2nd April 2026. The procurement is being conducted under the Light Touch Regime and follows an open competition method, seeking bids for services valued up to £600,000. The contract is scheduled to commence on 1st May 2026, with an initial duration of 12 months and a potential extension for a further year.

Invitation to Tender (ITT) for the provision of Lady Hawkins DDA Compliance Works

Description: Herefordshire Council wishes to appoint a contractor to carry out the construction of a new single-storey extension and associated internal and external works to improve accessibility at Lady Hawkins School.

Summary: Herefordshire Council, representing a sub-central government public authority, has initiated an open tender for construction works aimed at enhancing accessibility at Lady Hawkins School located in Herefordshire, United Kingdom. The procurement process is in the tender stage, with specific interest in companies that can provide construction work for school buildings. Business users should note that the submission window closes on 31 March 2026 at 12:00 pm, and inquiries must be made by 23 March 2026. The contract period is set from 11 May 2026 to 28 August 2027.