Careline Proof of Life and Wellbeing Monitoring Technologies Preliminary Market Engagement
Description: North Hertfordshire District Council is undertaking Preliminary Market Engagement to explore market capability relating to technologies that support proof of life and wellbeing monitoring within domestic settings as part of its digital Careline service. The Council's telecare provision is evolving in response to digital transition and seeks insight into solutions capable of providing non-intrusive activity monitoring that enables confirmation of meaningful resident activity, including morning mobilisation where appropriate, supports exception-based safeguarding and integrates with Alarm Receiving Centre operations through digital telecare signalling approaches including SCAIP where applicable. This engagement will obtain supplier insight across technical, operational and commercial areas including scalable deployment models across varied housing environments, lifecycle management considerations such as installation, maintenance and battery performance, indicative per-service-user lifecycle cost drivers, innovation opportunities that reduce false inactivity (read more...)
Summary: North Hertfordshire District Council has initiated a Preliminary Market Engagement process to gather insights into technologies relevant to its digital Careline service. The engagement pertains to monitoring technologies that support proof of life and wellbeing within domestic settings, seeking innovative solutions that integrate with Alarm Receiving Centre operations. Classified under industry categories such as patient-monitoring systems and welfare services for the elderly, this process offers potential suppliers the chance to respond through the Council's e-tendering platform, Supply Hertfordshire. Scheduled milestones indicate responses are due by 13th April 2026, while further notice is expected by 15th August 2026. The contract period is planned from 31st August 2026 to 30th August 2027, with the procurement currently in the planning stage.