SWL Debt Recovery Services
Description: South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts: 1. Overseas patient debt 2. Private patient debt 3. Staff salary overpayments The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.
Summary: The procurement process is being conducted by the South West London Procurement Partnership (SWLPP) on behalf of four NHS Trusts in South West London, namely Croydon Health Services NHS Trust, Kingston and Richmond Hospital NHS Foundation Trust, Epsom and St Helier University Hospitals NHS Trust, and St George's University Hospitals NHS Foundation Trust. The process involves market engagement to explore debt recovery services including overseas patient debt, private patient debt, and staff salary overpayments. The contract is classified under collection agency services. This initiative is in its planning stage with a preliminary engagement notice published on 19th January 2026. Interested parties are to submit their engagement by 20th February 2026, with the tender process expected to formally commence on 6th April 2026. The location for the service is specified as UKI region, with an anticipated contract period from 1st September 2026 to 31st August 2028, extendable up to 31st August 2030.