CAS-01240-W3D2X3 Technology Enabled Care Services at Aster Group
Description: To procure Technology Enabled Care (TEC) Services covering Hard-Wired and Digital Alarm Unit (DAU) Maintenance of Call Monitoring Systems (Lot 1) and Monitoring & Alarm Receiving Centre (ARC) Services (Lot 2) across Aster Group's housing stock. These services will form an end-to-end TEC operating model that ensures residents receive a safe, reliable and digitally resilient service. Aster is seeking partners who can support this transformation, safeguard service continuity through the digital migration period and deliver a high-quality resident experience.
Summary: Aster Group Limited is initiating a procurement process titled "CAS-01240-W3D2X3 Technology Enabled Care Services" under a planned status. The procurement, managed from their headquarters in Devizes, UK, focuses on technology and maintenance services in the care sector, specifically targeting the maintenance of digital alarm systems and monitoring services. The procurement method is selective, utilizing a competitive flexible procedure with an accelerated timeline due to a qualifying planned procurement notice. The expression of interest deadline is set for 2nd March 2026, with the enquiry period concluding on 23rd February 2026. The overall contract is valued at £3.6 million gross and will address service needs across the United Kingdom from 1st September 2026 to 31st August 2030, with potential extensions up to 2034.