Award

ML2024/022 - Magenta Living Contact Centre and Telephony Project

MAGENTA LIVING

This public procurement record has 1 release in its history.

Award

24 Jan 2025 at 11:50

Summary of the contracting process

Magenta Living, located in Birkenhead, has completed the procurement process for the "ML2024/022 - Magenta Living Contact Centre and Telephony Project.” This project falls under the industry category of communications server software package and telecommunications network. The direct award contract, valued at £428,682.8, was awarded to Vonage Business Limited on 23 December 2024. Key dates include the contract's start on 1 April 2025 and end on 31 March 2028. The project will be executed in England.

This tender offers significant opportunities for large businesses specialising in integrated telephony and business communication solutions. Companies that can provide comprehensive telephony systems and contact centre support could benefit from this contract, aligning with the future contract opportunities with organisations like Magenta Living. Bidders are expected to have robust capabilities in managing large-scale telecommunications networks.

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Notice Title

ML2024/022 - Magenta Living Contact Centre and Telephony Project

Notice Description

Integrated Telephony for Business Communication and Contact Centre

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-01d9068a-bf65-4e21-ad48-59db46cab63f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/10ef0298-8cc9-4f0e-87cd-85cc950e9609
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems


CPV Codes

32412100 - Telecommunications network

48219700 - Communications server software package

Notice Value(s)

Tender Value
£428,682 £100K-£500K
Lots Value
Not specified
Awards Value
£428,682 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20251 years ago
Submission Deadline
23 Dec 2024Expired
Future Notice Date
Not specified
Award Date
23 Dec 20241 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MAGENTA LIVING
Contact Name
Glen Phillips
Contact Email
glenphillips@magentaliving.org.uk
Contact Phone
+44 7812764552

Buyer Location

Locality
BIRKENHEAD
Postcode
CH41 5AA
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Wirral
Electoral Ward
Birkenhead and Tranmere
Westminster Constituency
Birkenhead

Supplier Information

Number of Suppliers
1
Supplier Name

VONAGE BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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