Notice Information
Notice Title
Voice Platform
Notice Description
The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-03180b87-2abb-48f1-8ef0-7f03003de145
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/daa6493a-ba4d-4e47-b5d2-156b19fe62d8
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
64 - Postal and telecommunications services
-
- CPV Codes
32552310 - Digital telephone exchanges
48000000 - Software package and information systems
64000000 - Postal and telecommunications services
Notice Value(s)
- Tender Value
- £71,574 Under £100K
- Lots Value
- Not specified
- Awards Value
- £71,574 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Mar 20214 years ago
- Submission Deadline
- 5 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 8 Mar 20214 years ago
- Contract Period
- 31 Mar 2021 - 31 Mar 2024 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST LANCASHIRE BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- ORMSKIRK
- Postcode
- L39 2FF
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD4 Lancashire
- Small Region (ITL 3)
- TLD47 Chorley and West Lancashire
- Delivery Location
- TLD North West (England)
-
- Local Authority
- West Lancashire
- Electoral Ward
- Ormskirk East
- Westminster Constituency
- West Lancashire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/daa6493a-ba4d-4e47-b5d2-156b19fe62d8
8th March 2021 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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