Award

Technical Support Services to the Implementation of Unified Communications

DEFRA NETWORK ETENDERING PORTAL

This public procurement record has 1 release in its history.

Award

15 Feb 2017 at 15:16

Award Notice
Summary of the contracting process

The procurement process for technical support services related to the implementation of Unified Communications was led by the Defra Network eTendering Portal. This project has been classified under the services category, specifically focusing on the repair and maintenance of line telephony equipment. The contract is located in London, England, and the recent award for the tender was completed on 19th September 2016. The total value of the contract is £108,500, and it is set to run until 15th September 2017. The procurement process was conducted through a selective method, following a restricted procedure that included a tender period which ended on 19th August 2016.

This tender presents an excellent opportunity for businesses in the telecommunications and IT services sectors, particularly those specialising in technical support services. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) will find this procurement suitable for participation, given the emphasis on supporting such entities. Companies that can provide expertise in telephony systems, IT network management, and technical support are particularly well-placed to benefit from this contract, which aims to ensure the successful continuation of the Unified Communications system across the Defra network.

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Notice Information

Notice Title

Technical Support Services to the Implementation of Unified Communications

Notice Description

Environment Agency led a procurement for a pan-Defra Unified Communications platform and EA and Defra implemented the resulting solution. Implementation is reaching the end but there is a continuing need for telephony technical support to make a number of technical changes to the Defra IT network, work with the Unified Communications supplier to re-configure elements of the new system to address user issues, decommission the old telephony used across the Estate. Telephony technical support services are required to ensure the implementation proceeds to plan and IBM and the UC service provider's technical work is managed appropriately. Additional information: Please note that Defra procurement uses e-tendering, provided by Bravosolutions. In order to access the Bravo system you will need to be registered. Could I therefore request that you register on the Bravo portal for Defra. If you're already registered on the Bravo portal please check that your registration includes Defra, as you have to specify us in order to correctly receive the tender documents. If you have any problems with the registration process, please contact the Bravo helpline on 0800 368 4850 or alternatively email them at help@bravosolution.co.uk. The link you require for new registration/amendments to registrations is - https://defra.bravosolution.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-100fcd0e-87bb-4a09-8d9c-bb6fa64730e7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0ad7b4f7-3e85-4441-9f8a-4b5ab1de1c71
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

64 - Postal and telecommunications services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50334100 - Repair and maintenance services of line telephony equipment

64200000 - Telecommunications services

71356000 - Technical services

71356300 - Technical support services

72222300 - Information technology services

Notice Value(s)

Tender Value
£108,500 £100K-£500K
Lots Value
Not specified
Awards Value
£108,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Feb 20179 years ago
Submission Deadline
19 Aug 2016Expired
Future Notice Date
Not specified
Award Date
18 Sep 20169 years ago
Contract Period
18 Sep 2016 - 15 Sep 2017 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEFRA NETWORK ETENDERING PORTAL
Contact Name
Not specified
Contact Email
network.procurement@defra.gsi.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 3JR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

VISIONIST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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