Award

2021-143 Microsoft Premium Support Service

OFGEM

This public procurement record has 1 release in its history.

Award

15 Nov 2021 at 17:45

Award Notice
Summary of the contracting process

The procurement process involves Ofgem, the buyer, seeking contract bids for the "2021-143 Microsoft Premium Support Service." This contract is categorised under the software package and information systems industry and is valued at £79,038. The procurement method employed is selective, using a restricted procedure. The contract period is set from 11 November 2021 to 10 November 2022, with the tender period concluded on 1 January 2021. The procurement location encompasses the United Kingdom and includes additional areas such as British Overseas Territories and the Channel Islands.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in helpdesk and support services, particularly those with capabilities related to Microsoft Unified Support. Businesses that can provide 24/7 helpdesk assistance, proactive support, and educational services would be well-suited to compete for this contract. Engaging in such procurements can help SMEs expand their portfolio and increase their visibility in the public sector market.

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Notice Information

Notice Title

2021-143 Microsoft Premium Support Service

Notice Description

A provision of Microsoft Unified Support which gives 24/7 helpdesk and self-service support, a designated Customer Success Account Manager, Built-In Proactive and education services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1024ff21-e835-4468-9a76-0e88649b2485
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/daff8775-8d11-423d-a9b9-fb8084aeda37
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72253000 - Helpdesk and support services

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£79,038 Under £100K
Lots Value
Not specified
Awards Value
£79,038 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Nov 20214 years ago
Submission Deadline
1 Jan 2021Expired
Future Notice Date
Not specified
Award Date
11 Nov 20214 years ago
Contract Period
11 Nov 2021 - 10 Nov 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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