Award

Telephony - SIP Services, Mitel & Contact Centre Support

NORTH YORKSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

16 Feb 2022 at 12:28

Award Notice
Summary of the contracting process

The procurement process for the contract titled "Telephony - SIP Services, Mitel & Contact Centre Support" was undertaken by North Yorkshire County Council, classified under the industry category of repair and maintenance services of telephone sets. This contract encompasses fixed line and SIP services, alongside associated communications equipment and software. The contract, valued at £620,000 with a minimum value of £310,000, spans a duration of 24 months commencing from 1st April 2022, with two possible extensions of 12 months each. The procurement method used was a direct award, and the tender period concluded on 26th November 2021, with the award published on 16th February 2022.

This tender presents significant opportunities for growth in the telecommunications sector, particularly for businesses specialising in fixed line voice services and SIP technologies. Companies that can provide comprehensive maintenance and support for telephony infrastructure are well-suited to compete for this contract. Additionally, firms offering integrated communication solutions or those with experience in public sector contracts may find this an advantageous opportunity to expand their portfolio within the public procurement landscape.

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Notice Information

Notice Title

Telephony - SIP Services, Mitel & Contact Centre Support

Notice Description

This contract includes fixed line (traditional) voice and SIP services plus communications equipment & software. This is a 24 month contract with 2 x 12 month extension options

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-10bb623e-ea00-4c60-b8d5-07fec7f8069e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/681126ca-e34a-4892-8da7-37f0f32aea5f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

64 - Postal and telecommunications services

CPV Codes

50334140 - Repair and maintenance services of telephone sets

64210000 - Telephone and data transmission services

64214200 - Telephone switchboard services

64215000 - IP telephone services

Notice Value(s)

Tender Value
£620,000 £500K-£1M
Lots Value
Not specified
Awards Value
£320,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20224 years ago
Submission Deadline
26 Nov 2021Expired
Future Notice Date
Not specified
Award Date
16 Feb 20224 years ago
Contract Period
31 Mar 2022 - 31 Mar 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH YORKSHIRE COUNTY COUNCIL
Contact Name
Sophie Midcalf
Contact Email
procurement@northyorks.gov.uk
Contact Phone
+44 1609533450

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

OPUS BUSINESS SYSTEMS LIMITED T/A OPUS TELECOMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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