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Crisis Resilience Fund - Payments

Hampshire County Council

This public procurement record has 1 release in its history.

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04 Sep 2026 at 13:58

Award Notice
Summary of the contracting process

Hampshire County Council procured a specialist fund disbursement service for its Crisis and Resilience Fund, which supports households experiencing financial hardship or unexpected financial shocks. The service provides secure, scalable payments through cash-equivalent payments and/or vouchers, enabling the Council to distribute assistance to eligible households. It also covers the operational capability needed to manage changing demand, work effectively with partners, and maintain governance, assurance, transparency and auditability. This is a public service and financial services requirement, including benefit-payment administration. Delivery is for Hampshire County Council in the South East of England. The requirement is suitable for small and medium-sized enterprises, and is relevant to payment platforms, voucher providers, financial-service operators and organisations experienced in administering public or community support funds.

The procurement is complete and has been awarded to Evouchers Limited. The award was made on 3 August 2026 through a selective call-off from a framework agreement. The tender submission deadline was 17 July 2026 at 2pm. The awarded value is £450,000, representing the maximum budget available; actual spending depends on demand and transaction volumes. The contract runs from 1 September 2026 to 31 March 2029. Hampshire County Council established the Crisis and Resilience Fund on 1 April 2026 through the Department for Work and Pensions. The contract covers the full payment-disbursement requirement rather than separately identified lots. The selected supplier is a small or medium-sized enterprise. The published outcome records an active award and a completed procurement process.

For suppliers that did not win this contract, the award demonstrates a defined public-sector demand for secure, flexible distribution of household hardship support through vouchers or cash-equivalent payments. A credible competitor for this buyer would need a payment or voucher platform that can scale with fluctuating transaction volumes, distribute assistance reliably, and protect sensitive payment operations. It would also need to support partnership working with public bodies and community organisations, with clear controls for governance, assurance, transparency and audit. Evidence of handling benefit, welfare, emergency-support or other high-volume disbursement programmes would strengthen credibility. The requirement is accessible to SMEs, so a specialist provider with a focused payment product and demonstrable operational resilience could compete effectively against larger financial-services organisations when comparable demand is next tested.

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Notice Information

Notice Title

Crisis Resilience Fund - Payments

Notice Description

Hampshire County Council has awarded a contract to a specialist third-party provider to deliver fund disbursement services in support of the Council's administration of the Crisis and Resilience Fund (CRF). The CRF was established by the Department for Work and Pensions (DWP) on 1 April 2026 to provide timely assistance to households experiencing financial hardship or unexpected financial shocks. The contract will provide a secure and scalable payment solution capable of distributing support through cash-equivalent payments and/or vouchers. The service must be able to respond to fluctuating levels of demand, support effective partnership working, and maintain appropriate standards of governance, assurance, transparency and auditability. The contract value stated in this notice represents the maximum budget available under the contract. Actual expenditure may be lower, as the contract is based on service demand and transaction volumes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-11705525-16f5-4813-8582-9155556c3a7d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/65c9d8f9-7d49-410b-b252-c7edac3f45c0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

CPV Codes

66000000 - Financial and insurance services

75200000 - Provision of services to the community

75310000 - Benefit services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Aug 20261 months ago
Contract Period
1 Sep 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hampshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UJ
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)
Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

EVOUCHERS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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