Tender

RBGKEW/959 Online Ticketing

DEFRA NETWORK ETENDERING PORTAL

This public procurement record has 2 releases in its history.

TenderAmendment

02 Jul 2021 at 15:18

Tender Notice
Tender

02 Jul 2021 at 15:10

Tender Notice
Summary of the contracting process

The procurement process titled "RBGKEW/959 Online Ticketing" is being conducted by the Defra Network eTendering Portal. This open procedure is focused on the services industry, specifically targeting an online ticketing solution for Kew Gardens and Wakehurst, located in London, United Kingdom. The tender period is set to end on 2nd August 2021 at 14:00, and the contract is expected to commence on 29th September 2021, concluding on 25th November 2022. The procurement value is estimated at £940,000. Interested suppliers should note that registration with the BRAVO eSourcing Portal is necessary to participate.

This tender presents a significant opportunity for businesses specialising in online ticketing systems, software development, or customer engagement solutions. Companies that can provide a white label ticketing service and demonstrate experience with transaction-processing software are particularly well-suited to compete. By securing this contract, businesses could gain a stable revenue stream while expanding their client base within the cultural and heritage sectors.

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Notice Information

Notice Title

RBGKEW/959 Online Ticketing

Notice Description

RBG Kew are looking to appoint an online ticketing agent to sell tickets for Kew Gardens and Wakehurst through a white label solution via kew.org and direct to the suppliers' customers via their own ticketing website. The supplier will sell tickets for Kew Gardens and Wakehurst daytime and our Kew-run commercial out of hours events such as Lates, wellness events, Glow Wild (Wakehurst), etc. For clarification this does not include Christmas at Kew. Additional information: RBG Kew are looking to appoint an online ticketing agent to sell tickets for Kew Gardens and Wakehurst through a white label solution via kew.org and direct to the suppliers' customers via their own ticketing website. The supplier will sell tickets for Kew Gardens and Wakehurst daytime and our Kew-run commercial out of hours events such as Lates, wellness events, Glow Wild (Wakehurst), etc. For clarification this does not include Christmas at Kew. Tender pack can be downloaded via: https://defra.bravosolution.co.uk/web/login.html Suppliers will be required to register with BRAVO, if not already regsitered. ITT title: RBGKEW/959 Online Ticketing ITT ref: 8907 Project Ref: 33453

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-11eb0f50-0807-4d86-a8d2-08db2b06e470
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3b70e133-aba0-4005-96f6-51db014a7aa8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

CPV Codes

22459000 - Tickets

48000000 - Software package and information systems

48217000 - Transaction-processing software package

Notice Value(s)

Tender Value
£940,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20214 years ago
Submission Deadline
2 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Sep 2021 - 25 Nov 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEFRA NETWORK ETENDERING PORTAL
Contact Name
Joanna
Contact Email
procurement@kew.org
Contact Phone
Not specified

Buyer Location

Locality
SURRREY
Postcode
TW9 3AE
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI London
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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