This public procurement record has 1 release in its history.

Award

29 Sep 2026 at 09:25

Summary of the contracting process

Luton Council procured an electronic care monitoring, management and scheduling system. The requirement covers software for organising care delivery and monitoring and managing care services, including scheduling software. It is a software and information-systems service for use in England. The procurement was intended to support the council’s care operations through an electronic system; the published scope does not identify particular modules, integrations or service users. This requirement is relevant to suppliers providing care-management technology and scheduling software to local authorities.

The procurement is complete and was awarded to Access UK Limited. The award was made on 21 September 2026, for £105,708. The contract period runs from 1 October 2026 to 30 September 2027. The original tender deadline was 3 September 2026 at 5pm. The stated procurement method is “Other”, without further detail. The published information gives no evaluation criteria or breakdown into lots. The requirement was classified as a services procurement, with the overall estimated tender value matching the awarded value. The award is active.

For suppliers that did not win, this award provides a direct example of Luton Council buying electronic care monitoring, management and scheduling software as a defined service requirement. A credible competitor when this requirement next reaches the market would need to demonstrate that its system can support care-service monitoring and management alongside practical scheduling functionality, and can be delivered for council operations in England. The award went to a large supplier, indicating that an established provider was selected, while the tender was also marked as suitable for SMEs and voluntary, community and social enterprises. Suppliers should therefore be able to show relevant care-management technology and the capacity to implement and support it at local-authority scale.

How relevant is this notice?

Notice Information

Notice Title

BT1902 CM - Electronic Care Monitoring, Management & Scheduling

Notice Description

Electronic Care Monitoring, Management & Scheduling

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-129ca3d4-277b-4d7d-925f-ebc702248706
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb49346d-8982-406b-8134-fa77a54bf549
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48332000 - Scheduling software package

72212332 - Scheduling software development services

Notice Value(s)

Tender Value
£105,708 £100K-£500K
Lots Value
Not specified
Awards Value
£105,708 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Sep 20262 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Luton Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Postcode Area
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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