Award

R5007 Welfare Processing Resilience Framework

TOWER HAMLETS

This public procurement record has 1 release in its history.

Award

03 Jul 2018 at 16:06

Award Notice
Summary of the contracting process

The London Borough of Tower Hamlets has concluded a procurement process for the "R5007 Welfare Processing Resilience Framework" aimed at providing remote processing support services for Housing and Council Tax Reduction claims. This project, classified under the CPV code for administration, defence, and social security services, had a total contract value of £16 million. The procurement method used was selective, following a restricted procedure. The contract period commenced on 1 January 2017 and will run until 31 December 2020. The tender was actively sought, and award notifications were published on 14 August 2017.

This contract presents significant opportunities for businesses specialising in administrative and social services, particularly those offering consulting, recruitment, or related business support services. Firms that can provide scalable solutions to meet the demands of multiple councils may find this an appealing venture. The involvement of several London Borough Councils signifies a broader market potential for suppliers that can engage in complex administrative frameworks and adapt to high-volume processing needs.

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Notice Information

Notice Title

R5007 Welfare Processing Resilience Framework

Notice Description

A Framework for the provision of remote processing support services to complete Housing and Council Tax Reduction claims when employed Council staff are at capacity.The London Borough of Tower Hamlets undertakes this procurement on behalf of itself, and with the expressed interest for future admission, as necessary by each of the named London Borough Councils as follows: London Borough of Brent London Borough of Hackney London Borough of Lambeth London borough of Sutton Royal Borough of Greenwich London Borough of Waltham Forest Medway Council London Borough of Harrow

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-16a6b055-0566-4614-99d5-bc9802718d1e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1901bcf6-96a5-4bd0-b8ab-319fc3ac1447
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

75000000 - Administration, defence and social security services

75310000 - Benefit services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

85321000 - Administrative social services

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£16,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20187 years ago
Submission Deadline
30 Sep 2016Expired
Future Notice Date
Not specified
Award Date
13 Aug 20178 years ago
Contract Period
27 Aug 2017 - 27 Aug 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Poplar
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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