Award

Local Assistance Scheme for Norfolk - AWARD

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

08 May 2017 at 13:28

Award Notice
Summary of the contracting process

The Norfolk County Council is moving forward with the award of the "Local Assistance Scheme for Norfolk" contract, which focuses on administration services and call handling capabilities. This procurement process, classified under the CPV code 75100000 for Administration services, utilised an open procedure method. The contract period begins on 1st July 2017 and will run until 30th June 2019. The award decision was made on 8th May 2017, coinciding with the publication of the award notice.

This tender presents significant opportunities for businesses specialising in administrative services and call centre operations, particularly those equipped to support vulnerable individuals and manage discretionary funds in sensitive situations. Companies that can demonstrate innovative approaches to service delivery, such as the facilitation of emergency payments or the promotion of recycling initiatives, would be particularly well-suited to compete in this procurement process, potentially positioning themselves as key service providers within the local government landscape.

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Notice Information

Notice Title

Local Assistance Scheme for Norfolk - AWARD

Notice Description

Norfolk County Council requires a provider with call handling capabilities and the ability to arrange the fulfilment of goods and services on a county-wide basis to oversee its Local Assistance Scheme. In order to support the Council's objectives, it requires a provider who can demonstrate innovative ways of supporting vulnerable adults with setting up home and/or with emergency payments due to unforeseen circumstances or emergencies. The Council is particularly keen to promote the reuse and recycling of household goods whilst ensuring a consistent service is provided across the county. Any provider will need to ensure a full understanding of the Council's objectives in administering the Scheme and should be able to demonstrate its ability to manage a discretionary fund within predetermined parameters whilst not being bound by those parameters in particular cases of hardship.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b5d71e3-13ff-4e3c-abb6-b418cf84434f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ebe38ced-29dd-4ed4-8d10-cacbcfc6c030
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

75100000 - Administration services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20178 years ago
Submission Deadline
8 May 2017Expired
Future Notice Date
Not specified
Award Date
7 May 20178 years ago
Contract Period
30 Jun 2017 - 30 Jun 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Claire Dawson (User)
Contact Email
claire.dawson@norfolk.gov.uk
Contact Phone
01603 223945

Buyer Location

Locality
NORFOLK
Postcode
NR1 2DH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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