Award

IT SERVICE MANAGEMENT SOLUTION

SHEFFIELD HALLAM UNIVERSITY

This public procurement record has 2 releases in its history.

Award

23 May 2018 at 14:15

Award Notice
Tender

23 May 2018 at 14:08

Tender Notice
Summary of the contracting process

Sheffield Hallam University is seeking an IT Service Management Solution through a selective competitive procedure with negotiation. The estimated contract value is £500,000, and the procurement process is currently at the award stage. The tender was published on 23rd May 2018, following the completion of the tender period which ended on 3rd January 2018. The successful contract will have a duration from 19th February 2018 to 18th February 2028, and the service will be based in the Yorkshire and the Humber region of the United Kingdom.

This opportunity presents significant potential for business growth, particularly for SMEs and VCSEs specialising in IT services including consulting, software development, and support. Companies providing integrated cloud-based solutions and those equipped to handle phased implementations will be particularly well-suited to compete for this contract, as the university aims to enhance the quality and responsiveness of its digital services.

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Notice Information

Notice Title

IT SERVICE MANAGEMENT SOLUTION

Notice Description

Sheffield Hallam University's Digital Technology Services (DTS) is interested in procuring an industry leading fully integrated cloud based IT Service Management solution. We are looking for a partner to deliver a robust hosted service, help us deliver a phased implementation and provide continued comprehensive support that will underpin our significant transformation programme and future operations. Sheffield Hallam University strategy aims to reset the University's level of ambition - not simply to be good, but to be globally outstanding at what we seek to do. Digital Technology Services (DTS) is committed to achieving the delivery of easy to access, readily available and highly responsive services and plays a major part in achieving this goal. As part of our commitment to continuously improve our services, DTS initiated a Service Improvement Programme (SIP). Within the SIP a workstream has been defined to look at implementing a new ITSM Tool which was a recommendation from a review of key ITSM tools within DTS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1ba7aed0-5a62-472e-9ac3-acafe70dbe92
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b0709738-0e94-4a62-881f-212c5e6b8f72
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£961,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20187 years ago
Submission Deadline
3 Jan 2018Expired
Future Notice Date
Not specified
Award Date
7 Mar 20187 years ago
Contract Period
22 Apr 2018 - 22 Apr 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD HALLAM UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 1WB
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

AXIOS SYSTEMS PUBLIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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