Tender

Verification of Housing Benefit & Council Tax Support Customer Identity

LONDON BOROUGH OF LAMBETH

This public procurement record has 2 releases in its history.

TenderAmendment

17 Jan 2022 at 12:13

Tender

05 Jan 2022 at 12:31

Summary of the contracting process

The London Borough of Lambeth is seeking to procure a software tool for the verification of Housing Benefit and Council Tax Support customer identity. This tender, titled "Verification of Housing Benefit & Council Tax Support Customer Identity," falls under the services industry category and pertains to software package and information systems. The procurement is currently at the tender stage, with the deadline for submissions set for 29 January 2022. The contract, with a value of £50,000, is expected to commence on 29 April 2022 and may be extended for an additional year. Key contact for this procurement is Mairead Brophy, reachable via the provided email or phone.

This opportunity presents a significant avenue for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software development and administration services. Companies that can demonstrate a capability in providing effective identity verification solutions, with a focus on enhancing the customer journey and reducing administrative burdens, will be well-positioned to compete for this contract. By engaging with Lambeth Council's requirement, businesses can contribute to improving public services while potentially securing a substantial contract.

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Notice Title

Verification of Housing Benefit & Council Tax Support Customer Identity

Notice Description

The Revenues and Benefits department want to procure a software tool used to verify identification for Housing Benefit and Council Tax Support customers thereby removing the burden of the customer supplying documents to the Council, making the housing benefit claim faster, improving the customer journey and ensuring probity. Lambeth Council is seeking to enter into a contract for one year with a view to an extension of a further year. The contract will be managed by the Performance Manager and regular meetings with the provider will take place.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1d7f8a36-31dc-4357-a732-7262b11bc628
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eedc1bbf-a752-4535-beee-958ee7401a83
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services


CPV Codes

48000000 - Software package and information systems

75100000 - Administration services

75310000 - Benefit services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20224 years ago
Submission Deadline
29 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Apr 2022 - 28 Apr 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LAMBETH
Contact Name
Mairead Brophy
Contact Email
mbrophy@lambeth.gov.uk
Contact Phone
0207 926 0800

Buyer Location

Locality
LONDON
Postcode
SW2 1RW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Brixton Acre Lane
Westminster Constituency
Clapham and Brixton Hill

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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