Award

UK_2022_Professional Services Business Process Outsourcing - AWARD

BRITISH COUNCIL

This public procurement record has 1 release in its history.

Award

26 Oct 2023 at 12:50

Award Notice
Summary of the contracting process

The British Council recently awarded a contract for Professional Services Business Process Outsourcing. The project aims to reduce costs, streamline processes, and introduce more digital tools through partnering with a third-party company. The procurement method used was selective with a competitive dialog. The contract period runs from May 31, 2023, to May 30, 2030, and the tender period ended on July 18, 2022. The contract value is £78,310,000, and Tata Consultancy Services (TCS) won the award.

This tender presents an opportunity for businesses specialised in financial and insurance services, IT services, and general business services to engage with the British Council. Companies well-versed in HR, finance, procurement, digital technology services, and shared service centre operations could find this tender suitable for their expertise. The location for service delivery is in the United Kingdom with a specific postal code in London (E20 1JQ).

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Notice Information

Notice Title

UK_2022_Professional Services Business Process Outsourcing - AWARD

Notice Description

The impact of the Covid-19 pandemic has been felt by businesses across the globe. British Council is not immune to this impact and needs to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation is to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Currently, four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) have been identified for this. These include the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21f58c8e-1c63-466f-b35d-ae8f99a3dd2f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ad173e9f-1a4d-432b-9628-0286f6d82b41
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialog
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

66000000 - Financial and insurance services

72000000 - IT services: consulting, software development, Internet and support

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£78,310,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 20232 years ago
Submission Deadline
18 Jul 2022Expired
Future Notice Date
Not specified
Award Date
28 Aug 20232 years ago
Contract Period
30 May 2023 - 30 May 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH COUNCIL
Contact Name
Brian D'Mello
Contact Email
brian.dmello@britishcouncil.org
Contact Phone
-

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

TATA CONSULTANCY SERVICES (TCS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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