Tender

QU561 - Support for Accessible Tourism Hub in Birmingham

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

03 Mar 2022 at 13:35

Summary of the contracting process

The Birmingham City Council is currently conducting a tender titled "QU561 - Support for Accessible Tourism Hub in Birmingham," aimed at enhancing accessible tourism in the West Midlands. The procurement process is at the Tender stage, with submissions due by 18 March 2022. The contract is designed to run from 17 April 2022 to 31 May 2022, requiring the delivery of a high-quality accessible tourism training programme and the development of a user-friendly online hub for resources. The opportunity aims to advance local businesses in becoming more inclusive to visitors with accessibility needs.

This tender presents significant opportunities for businesses specialising in training, accessibility consulting, or tourism services, particularly those focusing on inclusivity and customer service enhancements. Small and medium-sized enterprises (SMEs) with expertise in developing training materials, providing marketing guidance, or creating digital content related to accessibility would be well-suited to compete for this contract. Additionally, businesses that can offer case studies or innovative practices in accessible tourism may find this tender to be a valuable avenue for growth.

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How relevant is this notice?

Notice Title

QU561 - Support for Accessible Tourism Hub in Birmingham

Notice Description

The Council is seeking a suitably qualified and experienced organisation to support the development of accessible tourism in Birmingham. This will help businesses in Birmingham to become more inclusive to customers with accessibility needs. The organisation should have relevant expertise / knowledge in delivering training and high-quality materials. The Council and its partners including the West Midlands Growth Company are committed to making the city a welcoming and inclusive leisure destination for visitors and residents. The opportunity of hosting the Commonwealth Games, which includes para sporting events, is seen as driver for positive change in the West Midlands Region. The Council's Adult Social Care directorate supports businesses through grant applications to make accessibility changes and works with Access Able to provide comprehensive accessibility information for its buildings and is keen to drive more organisations to follow suit. This project will need to deliver the following objectives: a. To develop an engaging, high-quality accessible tourism training programme for Birmingham visitor economy businesses. b. To support tourism businesses in Birmingham to improve information, customer service and facilities for the benefit of both domestic and international visitors with accessibility requirements. c. To develop a user-friendly accessible tourism hub to act as a repository for online training webinars, training materials and information guides. d. To act as a test and learn project to inform a potential wider roll-out across the West Midlands. The support for accessible tourism needs to include the following: a. Links to training webinars on improving accessibility. b. Case studies of businesses who are exemplars in addressing the accessibility of their customers. Local accessibility champions may prove more relatable to SMEs than national chains. c. Guidance on marketing a business' accessibility. d. Support businesses to follow best practice in the provision of accessibility information on their websites. e. Considerations for small businesses with little or no budget to make changes. f. Considerations for businesses who could be restricted from making changes such as listed building regulations in the heritage sector. g. Considerations of the impact of COVID-19 on providing accessibility for customers. h. Links to further training, sources of funding, award schemes, competitions and awareness days to leverage PR. The training materials and the accessible tourism hub must be complete by 31 May 2022. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ ... Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd051002-36e9-42b3-b681-a88a0cce355f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

39294100 - Information and promotion products

48311000 - Document management software package

48783000 - Content management software package

48810000 - Information systems

48931000 - Training software package

79342000 - Marketing services

79342100 - Direct marketing services

80500000 - Training services

80510000 - Specialist training services

80521000 - Training programme services

80531200 - Technical training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20224 years ago
Submission Deadline
18 Mar 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Apr 2022 - 31 May 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7DJ
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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