Award

IT service management system for NHS Mid and South Essex Integrated Care Board

ATTAIN

This public procurement record has 1 release in its history.

Award

09 Aug 2023 at 13:38

Award Notice
Summary of the contracting process

The NHS Mid and South Essex Integrated Care Board has awarded a contract for an IT service management system to Freshworks Technology. The contract is valued at £29,030 and will be in effect from 31st March 2023 to 30th March 2026. The procurement method used was 'selective' through a call-off from a framework agreement. The tender period ended on 31st January 2023, with the contract awarded on 28th February 2023.

This procurement offers business opportunities for companies providing software packages and information systems in the IT services sector. Small and medium-sized enterprises (SMEs) would be suited to compete for this contract. The delivery addresses for the contract are in the East of England region, providing local business growth opportunities in the area. Interested parties can find more details on the Integrated Care Board's website.

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Notice Information

Notice Title

IT service management system for NHS Mid and South Essex Integrated Care Board

Notice Description

This is a Contract Award Notice (CAN) being published by the Contracting Authority, NHS Mid and South Essex Integrated Care Board (ICB), to communicate a below threshold contract is compliantly awarded to the provider Freshworks Technology, via the Framework Agreement 'Crown Commercial Services- G-Cloud 13.' This contract is for delivery of IT service management system between 31st March 2023 and 30th March 2026. The aggregate contract value is PS29,030 including VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2793c480-3e5c-4275-b9e6-2b8b463a012d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b93797e5-b15d-4ea2-8b6b-e7edee7afb19
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

Notice Value(s)

Tender Value
£29,030 Under £100K
Lots Value
Not specified
Awards Value
£29,030 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Aug 20232 years ago
Submission Deadline
31 Jan 2023Expired
Future Notice Date
Not specified
Award Date
28 Feb 20232 years ago
Contract Period
30 Mar 2023 - 30 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATTAIN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASILDON
Postcode
SN14 7AQ
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
Not specified
Local Authority
Wiltshire
Electoral Ward
By Brook
Westminster Constituency
South Cotswolds

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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