Notice Information
Notice Title
AT1366 - Automated Collection of Council Debt
Notice Description
G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1dfda19a-740b-4d10-b182-1c88c243d424
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £84,704 Under £100K
- Lots Value
- Not specified
- Awards Value
- £84,704 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Nov 20253 months ago
- Submission Deadline
- 14 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 13 Nov 20253 months ago
- Contract Period
- 2 Dec 2025 - 5 Oct 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LUTON COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LUTON
- Postcode
- LU1 2BQ
- Post Town
- Luton
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH21 Luton
- Delivery Location
- Not specified
-
- Local Authority
- Luton
- Electoral Ward
- Central
- Westminster Constituency
- Luton South and South Bedfordshire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1dfda19a-740b-4d10-b182-1c88c243d424
13th November 2025 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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