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SECAmb - 111 and 999 Telephony, Voice Recording & Support + Tiger Hosted Call Loging

South East Coast Ambulance Service NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

21 Oct 2025 at 14:31

Award Notice
Summary of the contracting process

The South East Coast Ambulance Service NHS Foundation Trust has completed the award stage of a public procurement process for the provision of 111 and 999 telephony, voice recording, and support services, along with Tiger hosted call logging. This procurement falls under the communications system maintenance services category, with an additional classification in voice recorders. The procurement was conducted through a selective method, specifically a call-off from the G-Cloud 14 Framework Agreement (RM1557.14). Located in Crawley, United Kingdom (postal code RH10 9BG), the contract commenced on 30th September 2025 and is set to conclude on 1st October 2028. The contract, worth £1,958,000, has been awarded to 4NET TECHNOLOGIES LTD, an SME based in Manchester.

This tender presents significant opportunities for businesses specialising in communications technology, particularly those with capabilities in telephony, voice recording, and maintenance services. While the contract has been awarded, the process exemplifies the market prospects available within government frameworks, especially for SMEs like 4NET TECHNOLOGIES LTD. The G-Cloud framework, known for facilitating easier access for smaller businesses, provides a robust platform for companies looking to expand their government sector engagements and secure lucrative service contracts similar to this one awarded by a major healthcare service in the UK.

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Notice Information

Notice Title

SECAmb - 111 and 999 Telephony, Voice Recording & Support + Tiger Hosted Call Loging

Notice Description

Direct Award via G-Cloud 14 Framework Agreement (RM1557.14)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-284507f9-d7c2-4c41-8070-69f994fc22b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49ef98ac-0ba4-4dbe-b99c-8599ec3f214d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services

CPV Codes

32342450 - Voice recorders

50334400 - Communications system maintenance services

Notice Value(s)

Tender Value
£1,958,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,958,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 202510 months ago
Submission Deadline
29 Sep 2025Expired
Future Notice Date
Not specified
Award Date
21 Oct 202510 months ago
Contract Period
30 Sep 2025 - 1 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South East Coast Ambulance Service NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAWLEY
Postcode
RH10 9BG
Postcode Area
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
Not specified
Local Authority
Crawley
Electoral Ward
Langley Green & Tushmore
Westminster Constituency
Crawley

Supplier Information

Number of Suppliers
1
Supplier Name

4net Technologies Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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