Planning

Framework agreement for Clinical Communication Tools 2021 for NHS Organisations

SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 2 releases in its history.

Planning

25 Aug 2021 at 07:31

Market Engagement Notice
Planning

24 Aug 2021 at 17:08

Market Engagement Notice
Summary of the contracting process

The South Central and West Commissioning Support Unit is preparing a framework agreement for Clinical Communication Tools 2021 aimed at NHS organisations across the United Kingdom. The procurement process is currently in the Planning stage, with an engagement end date set for 3rd September 2021 at 12:00. This initiative is being established to enhance communications and task management systems within the NHS, by moving away from outdated methods such as pagers and facilitating secure and efficient sharing of clinical information. Interested suppliers are encouraged to complete a Market Engagement Questionnaire available through the In-tend eTendering portal.

This tender represents a significant opportunity for businesses, particularly those specialising in communication software and IT services related to health technology. Companies offering solutions like secure messaging systems, mobile applications, and task management tools will find this framework particularly relevant. Small and medium-sized enterprises (SMEs) looking to engage with the NHS supply chain are well-suited to participate, especially those that can provide scalable solutions capable of addressing critical staffing efficiencies and clinical needs across multiple NHS organisations.

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Notice Information

Notice Title

Framework agreement for Clinical Communication Tools 2021 for NHS Organisations

Notice Description

The National Health Service Commissioning Board on behalf of NHSX, which is a joint unit formed by both NHS England and NHS Improvement and the Department of Health and Social Care (the Commissioner). The Commissioner is now looking to refresh (re-procure) the Clinical Communications Tool framework to continue with the core aims of modernising the communications and tasks management systems throughout the NHS. NHS organisations require dedicated modern communications and task management systems to enable staff time to be saved by reducing their need to use the historic 'bleep' system or by sending emails and numerous telephone calls. Staff need to share clinical information quickly and securely whilst at work (including between NHS Organisations and associated service Providers to the NHS), using tools that can be turned off when not at work. The National Health Commissioning Board is continuing to look at Clinical Commissioning Tools services in the NHS, which include the following interventions: Address critical pain points for clinical and/or operational teams. Release time for individuals and teams of NHS staff. Enable streamlined care for patients. Support with patients transfer of care within and between NHS organisations and associated service Providers to the NHS. Readily be able to scale widely across the NHS with at least 1 established use case. Have an online presence and/or WebApp available. Be downloaded onto mobile devices or tablet devices. The Market Engagement Questionnaire (MEQ) has been developed for completion by Suppliers. To access the MEQ, Suppliers need to register with the Commissioner's online portal In-tend (eTendering portal). The Commissioner asks for completed MEQs to be returned in accordance with the instructions set out in the MEQ by 3rd September 2021 at 12:00. The proposed scope of services is: Lot 1 - Secure CCT / Messaging app - two-way messaging including basic image / video sharing. Please note that detailed requirements will be set out in the application specification. Lot 2 - Secure CCT / Messaging App premium plus Enhanced Functionalities (defined below) Lot 3 - Secure CCT / Messaging App premium plus Enhanced Functionalities and Additional Functions (as defined below) Enhanced Functionalities: image / video transfer, task management, API integration and Interoperability with other clinical solutions and alert functionality, (including crash bleep replacement & break through silence if available), NHS directory. Please note that detailed requirements will be set out in the application specification. Additional Functions: signposting, platform for Clinical A&G dialogue / communications. Please note that detailed requirements will be set out in the application specification. Suppliers will be able to bid for multiple Lots. Additional information: This PIN is to enable the Commissioner to gather information. It is not the call for competition and does not constitute a commitment by the Commissioner to undertake any procurement exercise. The Commissioner reserves the right to change its approach or specifications. Further material is available after registration on the In-Tend portal https://in-tendhost.co.uk/scwcsu/aspx/Home (https://in-tendhost.co.uk/scwcsu/aspx/Home) This framework is being established for NHS Organisations in England and including Wales, Scotland Northern Ireland and any Public Sector Organisations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2d6106df-5427-450f-a3cc-69e7b99b43c9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d01c821d-f1a6-4df9-9306-9f05d1f5b123
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48510000 - Communication software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
3 Sep 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ2 7FF
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
Not specified
Local Authority
Torbay
Electoral Ward
Shiphay
Westminster Constituency
Torbay

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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