Award

Community Alarm and Telecare Service

THE ROYAL BOROUGH OF KINGSTON UPON THAMES

This public procurement record has 1 release in its history.

Award

26 Aug 2021 at 17:19

Summary of the contracting process

The Royal Borough of Kingston upon Thames has awarded a contract for the Community Alarm and Telecare Service, which is classified under miscellaneous medical devices and products. This contract, valued at £248,110.63, commenced on 29th February 2020 and concludes on 30th March 2023, with potential extensions available. The procurement stage is complete, having been tendered and awarded, and the tender period ended on 18th February 2020. Services will primarily be delivered to the Kingston upon Thames area in England and entail telecare monitoring, installation, maintenance, and support for 614 existing service users.

This tender presents significant opportunities for businesses specialising in telecare services, medical devices, and related installation and maintenance activities. Companies that are small to medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to compete for contracts of this nature, given the essential community service focus. Successful participation could lead to further growth and long-term partnerships within the healthcare service sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Community Alarm and Telecare Service

Notice Description

The Contract Term will be from 29th February 2020 - 31/03/21. There are two extensions available of up to 12 months each subject to performance at the sole discretion of the Council. Telecare Monitoring Services will be required via call centre to support residents living in the community 24 hours each day 365 days a year to respond promptly to service users who activate the equipment to summon assistance. There are currently 614 Service Users eligible for these services as part of this contract within The Royal Borough of Kingston Upon Thames. Installation, the purchasing of equipment, connection to land line telephones (as well as wireless units) delivery, maintenance, collection, cleaning, recycling and repair for all telecare associated equipment, both new equipment installed by the Provider and for existing equipment installed by the incumbent is required 5 working days per week (Monday - Friday), 52 weeks per year, 9am to 5pm.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2e0bb8ff-9ea0-4328-9c7c-9d284fc40a5a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f9c9eec-c608-45d4-802b-eaf9c92dbdc2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

33190000 - Miscellaneous medical devices and products

33196100 - Devices for the elderly

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£248,110 £100K-£500K
Lots Value
Not specified
Awards Value
£248,110 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 20214 years ago
Submission Deadline
18 Feb 2020Expired
Future Notice Date
Not specified
Award Date
26 Feb 20205 years ago
Contract Period
29 Feb 2020 - 30 Mar 2023 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KINGSTON UPON THAMES
Contact Name
Not specified
Contact Email
commissioning@kingston.gov.uk
Contact Phone
+44 2085475000

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Post Town
Kingston upon Thames
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2e0bb8ff-9ea0-4328-9c7c-9d284fc40a5a-2021-08-26T18:19:32+01:00",
    "date": "2021-08-26T18:19:32+01:00",
    "ocid": "ocds-b5fd17-2e0bb8ff-9ea0-4328-9c7c-9d284fc40a5a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LBKING001-DN460178-69069270",
        "title": "Community Alarm and Telecare Service",
        "description": "The Contract Term will be from 29th February 2020 - 31/03/21. There are two extensions available of up to 12 months each subject to performance at the sole discretion of the Council. Telecare Monitoring Services will be required via call centre to support residents living in the community 24 hours each day 365 days a year to respond promptly to service users who activate the equipment to summon assistance. There are currently 614 Service Users eligible for these services as part of this contract within The Royal Borough of Kingston Upon Thames. Installation, the purchasing of equipment, connection to land line telephones (as well as wireless units) delivery, maintenance, collection, cleaning, recycling and repair for all telecare associated equipment, both new equipment installed by the Provider and for existing equipment installed by the incumbent is required 5 working days per week (Monday - Friday), 52 weeks per year, 9am to 5pm.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "33190000",
            "description": "Miscellaneous medical devices and products"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79711000",
                "description": "Alarm-monitoring services"
            },
            {
                "scheme": "CPV",
                "id": "33196100",
                "description": "Devices for the elderly"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 248110.63,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2020-02-18T10:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2020-02-29T00:00:00Z",
            "endDate": "2023-03-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-99895",
            "name": "The Royal Borough of Kingston upon Thames",
            "identifier": {
                "legalName": "The Royal Borough of Kingston upon Thames"
            },
            "address": {
                "streetAddress": "Guildhall, High Street",
                "locality": "Kingston upon Thames",
                "postalCode": "KT1 1EU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "commissioning@kingston.gov.uk",
                "telephone": "+44 2085475000"
            },
            "details": {
                "url": "http://www.kingston.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-181766",
            "name": "Tunstall Healthcare (UK) Limited",
            "identifier": {
                "legalName": "Tunstall Healthcare (UK) Limited"
            },
            "address": {
                "streetAddress": "Whitley Lodge, Whitley Bridge, Yorkshire DN14 0HR"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-99895",
        "name": "The Royal Borough of Kingston upon Thames"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2e0bb8ff-9ea0-4328-9c7c-9d284fc40a5a-1",
            "status": "active",
            "date": "2020-02-26T00:00:00Z",
            "datePublished": "2021-08-26T18:19:32+01:00",
            "value": {
                "amount": 248110.63,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-181766",
                    "name": "Tunstall Healthcare (UK) Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-02-29T00:00:00Z",
                "endDate": "2023-03-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1f9c9eec-c608-45d4-802b-eaf9c92dbdc2",
                    "datePublished": "2021-08-26T18:19:32+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}