PR2337- Microsoft Teams Telephony Services (DraaS)

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

This public procurement record has 1 release in its history.

Award

16 Jun 2026 at 12:55

Summary of the contracting process

The Parliamentary and Health Service Ombudsman has concluded the procurement process for 'PR2337- Microsoft Teams Telephony Services (DraaS),' an initiative aimed at enhancing telecommunications services. Situated in England, this process falls under the Telecommunications Services industry category (CPV code: 64200000). Following the tender period ending on 22nd May 2026, the contract was awarded to Charterhouse Voice & Data Limited on the same day. The contract, worth £41,391.20, will commence on 23rd May 2026 and conclude on 22nd May 2027. The procurement was conducted via an open procedure, ensuring a competitive and transparent selection process.

This tender offers substantial business growth opportunities, particularly beneficial for companies specialising in telecommunication and telephone-answering services (CPV code: 79510000 & 64210000). With the procurement method being open, it's well-suited for small and medium-sized enterprises (SMEs) looking to expand their contracts and service offerings in the public sector. As the buyer, the Parliamentary and Health Service Ombudsman values innovative solutions that can adeptly meet the evolving needs of public service institutions, making it an attractive venture for businesses equipped to leverage Microsoft Teams for robust telephony services.

How relevant is this notice?

Notice Title

PR2337- Microsoft Teams Telephony Services (DraaS)

Notice Description

Provision of - Microsoft Teams Telephony Services (DraaS)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c6b2e307-14b5-4ed5-ae15-de16f6223288
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

64200000 - Telecommunications services

64210000 - Telephone and data transmission services

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
£41,391 Under £100K
Lots Value
Not specified
Awards Value
£41,391 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20261 weeks ago
Submission Deadline
22 May 2026Expired
Future Notice Date
Not specified
Award Date
21 May 20261 months ago
Contract Period
22 May 2026 - 22 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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