Award

ITS200581a Contact Centre Systems Support

LEEDS CITY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Apr 2019 at 08:02

Summary of the contracting process

The procurement process initiated by Leeds City Council pertains to the "ITS200581a Contact Centre Systems Support" contract, classified under the IT services sector and telecommunications equipment. The tender was completed with an award dated 30 March 2019, having a total value of £532,817. The contract period is from 1 April 2019 to 31 March 2022, and the work will be delivered in the Yorkshire and the Humber region. This public procurement was conducted through an open procedure, with the tender period concluding on 29 March 2019.

This contract represents a significant opportunity for medium to large IT service providers and telecommunications companies looking to expand their market presence. Businesses that offer consulting, software development, or support services in contact centre systems will find this tender particularly relevant. Engaging in this process could lead to long-term relationships with a major contracting authority, thus fostering growth and enhancing service capabilities.

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Notice Title

ITS200581a Contact Centre Systems Support

Notice Description

ITS200581a Contact Centre Systems Support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-313ed49d-c571-4dc0-9404-105438aa719e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ff2dfed5-bbc8-48d2-a8ef-6d3dfd122609
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

32500000 - Telecommunications equipment and supplies

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£532,817 £500K-£1M
Lots Value
Not specified
Awards Value
£532,817 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Apr 20196 years ago
Submission Deadline
29 Mar 2019Expired
Future Notice Date
Not specified
Award Date
30 Mar 20196 years ago
Contract Period
31 Mar 2019 - 31 Mar 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEEDS CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 3DL
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

SABIO

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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