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Storage & Management of Lloyd George Records

NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

AwardUpdate

15 Sep 2026 at 14:31

Award Notice
Award

15 Sep 2026 at 12:20

Award Notice
Summary of the contracting process

Hampshire and Isle of Wight Integrated Care Board procured document management services for the secure storage and retrieval of Lloyd George records, the historical paper records held for approximately Hampshire and Isle of Wight GP practices. The service is intended to maintain uninterrupted access to these records for safe clinical care, transfers of records and subject access requests. The requirement covers managing records so that authorised users can retrieve them when needed, supporting primary care practices across Hampshire and the Isle of Wight. It is a services contract for a regional health system, with delivery associated with Portsmouth, Hampshire. The buying organisation is based in Eastleigh.

The procurement is complete and was awarded to Restore plc on 28 August 2026. It used a selective procedure as a call-off from a framework agreement. The awarded value is £746,585, and the contract runs from 1 September 2026 to 31 August 2027. The tender submission deadline was 11 August 2026 at noon. The award was based on the procurement requirements for storage and retrieval of Lloyd George records and document management services. The contract is for Hampshire and Isle of Wight Integrated Care Board, with Restore plc named as the active awarded supplier. The opportunity was not divided into lots, and the requirement was assessed as unsuitable for SMEs and voluntary, community or social enterprise organisations.

This procurement demonstrates demand for specialist physical records storage and retrieval in NHS primary care, where uninterrupted access, reliable document control and secure handling are central to safe clinical care. Suppliers seeking to compete for a similar requirement would need proven capability in managing historical paper medical records, with dependable collection, indexing, storage, retrieval and return processes. They would also need to support records transfers between GP practices and respond accurately to subject access requests, while maintaining confidentiality and appropriate information governance. The selected supplier was a large organisation, and the requirement was assessed as unsuitable for SMEs, indicating that substantial operational capacity, established infrastructure and experience serving healthcare organisations would be important for a credible future competitor.

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Notice Information

Notice Title

Storage & Management of Lloyd George Records

Notice Description

HIOW ICB have procured the storage and retrieval of Lloyd George records for approximately Hampshire and Isle of Wight GP practices to maintain uninterrupted access to historical paper records, supporting safe clinical care, transfers of records, and subject access requests.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33e3a636-7d58-4001-9e40-554f4efd68b2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dfb7789c-69ff-4bf5-9fc7-4c76ee0ca175
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72512000 - Document management services

Notice Value(s)

Tender Value
£746,585 £500K-£1M
Lots Value
Not specified
Awards Value
£746,585 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Aug 20262 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 9SJ
Postcode Area
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
Not specified
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

RESTORE PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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