Award

CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD

CENTRAL BEDFORDSHIRE COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

27 Feb 2026 at 07:07

Award Notice
Award

27 Feb 2026 at 06:53

Award Notice
Summary of the contracting process

The procurement process, initiated by Central Bedfordshire Council, focused on the provision of community alarms for the period 2026-28. This tender, titled "CBC-1783-T-TS Community Alarms 2026-28," encompasses two main components: monitoring and response plus call handling, and the provision of equipment. Set within the alarm-monitoring services category, the contract covers various locations, including the United Kingdom and several overseas territories. Transitioning from the award stage, with the contract awarded to Careium UK Limited, the process concluded recently on 27th February 2026. The contract is expected to commence on 1st March 2026 with an intended start date of 16th February 2025, spanning two years, with potential extensions up to two additional years.

This tender presents significant opportunities for businesses operating in surveillance, call centre operations, and safety equipment installations. It is particularly beneficial for those with robust capabilities in alarm systems and monitoring services. However, the procurement is not specifically tailored for SMEs or voluntary organisations. With a total contract value of £500,000, businesses equipped to deliver comprehensive and reliable alarm-monitoring solutions may find substantial growth prospects. The open procedure used for this tender indicates a transparent selection process, encouraging businesses with innovative approaches to participate actively.

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Notice Information

Notice Title

CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD

Notice Description

Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submission. Word count limits apply, any information going over will not be considered. Respond to ALL questions. Additional documents or information not required will be disregarded. Please note timeline with regards to questions and submission dates. All communication/correspondence and clarifications must be sent via the In-tend portal. Do not contact the Service area for information, please use the correspondence facility Regularly view the 'Clarification' tab for updates or responses to questions received by bidders. Questions asked together with the response, will be made available to all bidders (if not P&C), this to ensure a fair and consistent approach to all. Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail. The Council will provide as much support and information as it can to help guide you through the Tender process. If there is anything you are not sure of or need clarification on, please contact the Procurement lead using the correspondence facility within the In-tend electronic tendering system. Opting In To inform us of your decision to participate and to be able to submit a tender you will be required to Opt In. Opting In will confirm to us of your involvement and your intention to submit a tender return. Opting Out Will confirm that you are no longer interested in submitting a tender return. You will be able to provide a reason as to your decision if you wish. This will cease any system-generated communications. You will be able to opt back in at any point. Target contract commencement date 16th February 2025 Contract term 2 Years plus the possibility to extend by 1 Year plus 1 Year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

45 - Construction work

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35121700 - Alarm systems

45233292 - Installation of safety equipment

71700000 - Monitoring and control services

79512000 - Call centre

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20262 weeks ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
Not specified
Award Date
2 Feb 20261 months ago
Contract Period
1 Mar 2026 - 28 Feb 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CENTRAL BEDFORDSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFORD
Postcode
SG17 5TQ
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH25 Central Bedfordshire
Delivery Location
Not specified
Local Authority
Central Bedfordshire
Electoral Ward
Shefford
Westminster Constituency
Hitchin

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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