Award

Telephone System Upgrade

TORBAY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Dec 2024 at 10:14

Summary of the contracting process

The procurement process led by Torbay Council, titled "Telephone System Upgrade," focuses on upgrading the existing Avaya Telephone System and covers the telecommunications equipment and services industry. The contract, valued at £898,995.62, commenced on 19th September 2019 and extends until 17th March 2028. The maintenance is set on a rolling annual basis, beginning from 18th March 2023 and extending over five years, with updates to the contract made annually as needed. This procurement falls under the South West region of the United Kingdom and has completed the award stage as of 17th December 2024.

This tender offers significant growth opportunities for businesses specialising in telecommunications equipment and services, particularly those experienced in system upgrades and maintenance. The procurement was conducted via a call-off from the CCS Framework RM3808 Network Services 2, making it suitable for established companies. Given the scale and long-term nature of the contract, large businesses with a robust infrastructure for ongoing support and maintenance are well-suited to compete successfully.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Telephone System Upgrade

Notice Description

Upgrade of existing Avaya Telephone System. Rolling annual contract for system maintenance from 18/03/2023. Register entry shows maintenance for 5 year period from 18/03/2023 to 17/03/2028 and will be updated annually if there any changes to the contract. Annual value reflects the current annual maintenance cost.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-34df5471-87f6-454d-b7e1-aea7dca7071f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/201e09a8-c817-468e-b148-9c4495f62526
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Call Off from CCS Framework RM3808 Network Services 2
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services


CPV Codes

32500000 - Telecommunications equipment and supplies

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£898,995 £500K-£1M
Lots Value
Not specified
Awards Value
£898,995 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20241 years ago
Submission Deadline
17 Sep 2019Expired
Future Notice Date
Not specified
Award Date
16 Sep 20196 years ago
Contract Period
18 Sep 2019 - 17 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK South West (England)

Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-34df5471-87f6-454d-b7e1-aea7dca7071f-2024-12-17T10:14:42Z",
    "date": "2024-12-17T10:14:42Z",
    "ocid": "ocds-b5fd17-34df5471-87f6-454d-b7e1-aea7dca7071f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DN448335",
        "title": "Telephone System Upgrade",
        "description": "Upgrade of existing Avaya Telephone System. Rolling annual contract for system maintenance from 18/03/2023. Register entry shows maintenance for 5 year period from 18/03/2023 to 17/03/2028 and will be updated annually if there any changes to the contract. Annual value reflects the current annual maintenance cost.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "32500000",
            "description": "Telecommunications equipment and supplies"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "64200000",
                "description": "Telecommunications services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 898995.62,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other - Call Off from CCS Framework RM3808 Network Services 2",
        "tenderPeriod": {
            "endDate": "2019-09-17T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-09-19T00:00:00+01:00",
            "endDate": "2028-03-17T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/vR5y4aT7",
            "name": "TORBAY COUNCIL",
            "identifier": {
                "legalName": "TORBAY COUNCIL",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/vR5y4aT7"
            },
            "address": {
                "streetAddress": "Town Hall",
                "locality": "TORQUAY",
                "postalCode": "TQ13DR",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Commercial Services",
                "email": "Commercial.Services@torbay.gov.uk",
                "telephone": "01803 208391"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01800000",
            "name": "British Telecommunications plc",
            "identifier": {
                "legalName": "British Telecommunications plc",
                "scheme": "GB-COH",
                "id": "01800000"
            },
            "address": {
                "streetAddress": "1 Braham Street, London, United Kingdom, E1 8EE"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/vR5y4aT7",
        "name": "TORBAY COUNCIL"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-34df5471-87f6-454d-b7e1-aea7dca7071f-1",
            "status": "active",
            "date": "2019-09-17T00:00:00+01:00",
            "datePublished": "2024-12-17T10:14:42Z",
            "value": {
                "amount": 898995.62,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01800000",
                    "name": "British Telecommunications plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-09-19T00:00:00+01:00",
                "endDate": "2028-03-17T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/201e09a8-c817-468e-b148-9c4495f62526",
                    "datePublished": "2024-12-17T10:14:42Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}