Award

Lakeside Arts Box Office & CRM System - AWARD

THE UNIVERSITY OF NOTTINGHAM

This public procurement record has 3 releases in its history.

AwardUpdate

21 Jul 2023 at 10:00

AwardUpdate

21 Jul 2023 at 09:59

Award

07 Mar 2023 at 10:00

Summary of the contracting process

The University of Nottingham has awarded a contract for the provision of a Box Office & CRM System, with Spektrix being the successful supplier. The tender process initiated on 2023-07-21 had a deadline for submissions on 2022-08-31, and the contract period will start on 2023-09-01 and end on 2026-08-31. The procurement method used was an open procedure under the services category. The project is based in Nottingham, East Midlands, United Kingdom.

This procurement opportunity for the Lakeside Arts Box Office & CRM System can benefit businesses offering sales or marketing software, industry-specific software, internet development services, and software packages. Businesses that excel in providing innovative digital solutions and audience engagement tools would be well-suited to compete in this tender. The University of Nottingham is actively seeking partners with robust and flexible solutions for enhancing Lakeside Arts' operations and audience experience through a modern ticketing and customer relationship management system.

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Notice Title

Lakeside Arts Box Office & CRM System - AWARD

Notice Description

The University requests tenders from sufficiently experienced and qualified Suppliers to establish a contract agreement for the provision of a Box Office & CRM System. Based at the South Entrance to University Park Campus, Lakeside Arts is the University of Nottingham's arts centre and programme. We enable diverse audiences (staff, student and the wider public) to engage with inspirational creative experiences. We deliver performances, workshops and exhibitions across multiple and differing spaces. These include: seated events in our theatre and recital hall; outdoor events in Highfields Park and University Park; workshops in schools; free but sometimes ticketed exhibitions across multiple galleries, and performances and other events at other venues/locations away from Lakeside. Many events at Lakeside - both in-person and digital (live-streamed) - can be accessed by ticketed admission only. Because of this, a Box Office and CRM system that is flexible, robust, able to sell tickets online and offline, and deliver audience and booking insights is essential to Lakeside successful operation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

22459000 - Tickets

48000000 - Software package and information systems

48100000 - Industry specific software package

48481000 - Sales or marketing software package

72420000 - Internet development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20232 years ago
Submission Deadline
31 Aug 2022Expired
Future Notice Date
Not specified
Award Date
7 Mar 20232 years ago
Contract Period
31 Aug 2023 - 31 Aug 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF NOTTINGHAM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAMSHIRE
Postcode
NG7 2RN
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)

Local Authority
Nottingham
Electoral Ward
Radford
Westminster Constituency
Nottingham South

Supplier Information

Number of Suppliers
1
Supplier Name

SPEKTRIX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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